HaloPSA vs Less Annoying CRM: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Less Annoying CRM to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Less Annoying CRM
6.6/10
A simple, single-price CRM for small businesses that tracks contacts, tasks, calendars, and sales pipelines without tiered plans or long contracts.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.6/10 |
| Customization | 9/10 | 5/10 |
| Analytics | 7/10 | 3/10 |
| Integration | 8/10 | 6/10 |
| Support | 7/10 | 9/10 |
| Ease of Use | 5/10 | 9/10 |
| Security | 9/10 | 6/10 |
| Cost | 5/10 | 9/10 |
| Scalability | 8/10 | 3/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $15/user/mo Less Annoying CRM |
| Estimated cost for 10 users | Contact for pricing | $150/mo Less Annoying CRM |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
HaloPSA vs Less Annoying CRM cost by team size
| Team size | HaloPSA | Less Annoying CRM |
|---|---|---|
| 1 user | Contact for pricing | $15/moLess Annoying CRM |
| 5 users | Contact for pricing | $75/moLess Annoying CRM |
| 10 users | Contact for pricing | $150/moLess Annoying CRM |
| 25 users | Contact for pricing | $375/moLess Annoying CRM |
| 50 users | Contact for pricing | $750/moLess Annoying CRM |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Scalability score (8/10 vs 3/10)
- Higher Customization score (9/10 vs 5/10)
- Better fit for enterprise (7/10 vs 1/10)
- Better fit for mid-market (8/10 vs 2/10)
Why choose Less Annoying CRM
- Higher Ease of Use score (9/10 vs 5/10)
- Higher Cost score (9/10 vs 5/10)
- Better fit for freelancers (8/10 vs 2/10)
- Better fit for small business (9/10 vs 7/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Less Annoying CRM
Pros
- One plan at 15 USD per user per month includes every feature, with no upsell tiers and no contracts.
- Free phone and email support comes with the plan, which is uncommon at this price.
- Reviewers on Capterra say navigation is intuitive and setup is minimal, so non-technical teams can adopt it quickly.
- Unlimited pipelines and custom fields, plus 25GB of storage per user, cover most small-team needs.
- HIPAA compliance with a BAA is included, which helps small healthcare-adjacent businesses.
Cons
- Reporting is minimal, with no forecasting or team performance dashboards.
- There is no native email sequencing, lead scoring, or marketing automation.
- There is no built-in dialer, so calling requires a third-party integration.
- G2 and TrustRadius reviewers say customization is limited and search can be awkward.
- The vendor recommends staying under about 50,000 contacts, and teams above roughly 10 people tend to outgrow it.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 6.6/10 for Less Annoying CRM. The largest gap is in Scalability: 8/10 for HaloPSA and 3/10 for Less Annoying CRM.
No, neither HaloPSA nor Less Annoying CRM lists a free plan.
HaloPSA is the better fit for enterprise: we rate it 7/10 for them, against 1/10 for Less Annoying CRM.
