Dotdigital vs Semrush Comparison
Compare Dotdigital vs Semrush features, pricing, and more.
Last updated: November 2026
Dotdigital
6.8/10
Cross-channel marketing automation platform for ecommerce and B2C brands, covering email, SMS, WhatsApp, push, personalization and customer data.
Semrush
6.3/10
Semrush is an SEO and AI search visibility platform for marketing teams and agencies, covering keyword research, site audits, rank tracking and competitor analysis.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.3/10 |
| Integration | 8/10 | 7/10 |
| Analytics | 7/10 | 9/10 |
| Customization | 6/10 | 7/10 |
| Ease of Use | 7/10 | 6/10 |
| Support | 7/10 | 6/10 |
| Cost | 4/10 | 3/10 |
| Scalability | 8/10 | 8/10 |
| Security | 9/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | Contact for pricing | $139/mo SEO |
| Estimated cost for 10 users | Contact for pricing | Free Free |
| Features | ||
| Landing Pages | Not listed | |
| SMS Marketing | Not listed | |
| E-commerce Features | Not listed | |
| Email Marketing | Not listed | |
| Segmentation | Not listed | |
| A/B Testing | ||
Dotdigital vs Semrush cost by team size
| Team size | Dotdigital | Semrush |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | Contact for pricing | FreeFree |
| 10 users | Contact for pricing | FreeFree |
| 25 users | Contact for pricing | FreeFree |
| 50 users | Contact for pricing | FreeFree |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Dotdigital
- Higher Security score (9/10 vs 7/10)
- Higher Integration score (8/10 vs 7/10)
- Better fit for e-commerce (9/10 vs 5/10)
Why choose Semrush
- Has a free plan (Dotdigital does not)
- Higher Analytics score (9/10 vs 7/10)
- Higher Customization score (7/10 vs 6/10)
- Better fit for agencies (9/10 vs 6/10)
- Better fit for freelancers (4/10 vs 1/10)
Pros & Cons
Dotdigital
Pros
- Native connectors for Shopify, Adobe Commerce (Magento), BigCommerce, Salesforce and Dynamics make ecommerce data easy to use in campaigns.
- Holds ISO 27001, 27701 and 14001 certifications, Cyber Essentials Plus and a CSA STAR listing, which helps with security reviews.
- Covers email, SMS and MMS, WhatsApp, push and ad audiences in one platform.
- Reviewers on G2 and Capterra praise the clear interface and quick onboarding, with ratings of about 4.4 and 4.3.
Cons
- No public pricing, and reviewers describe it as expensive.
- Some reviewers say multi-year rolling contracts were not made clear during the sale.
- Reviewers mention HTML template limits and clunky image management.
- Some integrations are hard to set up without using the API.
Semrush
Pros
- Very large keyword database, cited at 26.8 billion keywords across 142 country databases, with intent tagging and clustering.
- One subscription covers SEO, PPC research, content, link outreach and AI search visibility tracking.
- Daily report limits do not use a credit system, and reviewers find them more generous than Ahrefs at similar prices.
- A free plan and a 7-day trial on paid plans let buyers test it before committing.
- Integrates with Google Search Console, Google Analytics, Looker Studio, Zapier and Make, with MCP access from the Starter plan.
- SplitSignal runs SEO split tests that compare page groups and estimate the effect of on-page changes on organic clicks.
Cons
- Each plan includes only one user, and extra seats start at 45 dollars a month, so team costs rise quickly.
- Many users complain about two-step cancellation and billing disputes, and Trustpilot scores are around 1.6 to 2.1.
- Monthly plans are not refunded, and the one-time refund covers only annual plans within 7 days.
- The dense interface shows tools your plan does not include, and beginners face a learning curve.
- Historical data requires Pro+, and full API access requires the custom Advanced plan.
- Traffic and volume figures are estimates and can differ from Google Search Console for low-volume keywords.
Not sold on either?
Frequently Asked Questions
Dotdigital scores higher on our AI Software criteria: 6.8/10 against 6.3/10 for Semrush. The largest gap is in Analytics: 7/10 for Dotdigital and 9/10 for Semrush.
Semrush has a free plan; Dotdigital does not list one.
Dotdigital is the better fit for e-commerce: we rate it 9/10 for them, against 5/10 for Semrush.
