Creatio vs SuperOffice CRM Comparison
Compare Creatio vs SuperOffice CRM features, pricing, and more.
Last updated: November 2026
Creatio
6.3/10
Creatio is a no-code platform with sales, marketing and service CRM modules and AI agents, built for mid-market and enterprise organizations.
SuperOffice CRM
6/10
Norwegian cloud CRM that combines sales, customer service and marketing tools, aimed at European B2B companies from small teams to larger organisations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6/10 |
| Analytics | 6/10 | 6/10 |
| Cost | 3/10 | 3/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 6/10 | 6/10 |
| Integration | 6/10 | 6/10 |
| Scalability | 8/10 | 7/10 |
| Security | 8/10 | 8/10 |
| Support | 6/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $40/user/mo Growth | €45/user/mo Starter |
| Estimated cost for 10 users | $750/mo Enterprise | €650/mo Core |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
Creatio vs SuperOffice CRM cost by team size
| Team size | Creatio | SuperOffice CRM |
|---|---|---|
| 1 user | Contact for pricing | €45/moStarter |
| 5 users | $375/moEnterprise | €225/moStarter |
| 10 users | $750/moEnterprise | €650/moCore |
| 25 users | $1,875/moEnterprise | €1,625/moCore |
| 50 users | $3,750/moEnterprise | €3,250/moCore |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Creatio
- Higher Customization score (9/10 vs 7/10)
- Higher Scalability score (8/10 vs 7/10)
- Better fit for enterprise (9/10 vs 6/10)
- Better fit for developers (5/10 vs 3/10)
Why choose SuperOffice CRM
- Higher Support score (7/10 vs 6/10)
- Better fit for small business (6/10 vs 3/10)
Pros & Cons
Creatio
Pros
- Its no-code process designer and BPM engine let business users build complex workflows and apps without developers.
- Its sales, marketing and service modules can be bought separately, so teams pay only for the CRM areas they use.
- Enterprise adds on-premise hosting, SSO, audit logs and HIPAA support, which suits regulated industries.
- Reviewers on Capterra and PeerSpot praise its marketing automation and the vendor's technical support.
Cons
- A reported 10,000 USD annual minimum and standard three-year term make it expensive for small teams.
- Every CRM module costs extra on top of the platform seat, which pushes up the real per-user price.
- Reviewers say the mobile app is weak and the learning curve is steep.
- Reviewers on PeerSpot and Capterra report too few ready-made connectors and say some updates have overwritten their customizations.
SuperOffice CRM
Pros
- One system covers sales pipeline, service ticketing with SLAs, and email marketing, so data is not split across separate tools.
- Reviewers on several sites praise how responsive the support and account management teams are.
- The trust center says data is protected by an ISO 27001 certified management system, and every plan includes GDPR and consent tools.
- App Store integrations are tested and security-certified before they are listed, and there is an open, documented API.
- Users can customise fields and templates, such as quotes, to match their own processes.
Cons
- Per-user prices of 45 to 160 euros a month are high, and training and onboarding cost extra.
- There is no free plan and no advertised self-serve trial; buyers must book a demo or take a product tour.
- Some reviewers report slowness, cloud outages and too many clicks to reach information.
- Marketing automation flows, web forms and SLA management are only available on the more expensive Growth and Plus plans.
- Some users report Outlook connection problems and gaps in linking to billing and BI systems.
Not sold on either?
Frequently Asked Questions
Creatio scores higher on our CRM criteria: 6.3/10 against 6/10 for SuperOffice CRM. The largest gap is in Customization: 9/10 for Creatio and 7/10 for SuperOffice CRM.
No, neither Creatio nor SuperOffice CRM lists a free plan.
Creatio is the better fit for enterprise: we rate it 9/10 for them, against 6/10 for SuperOffice CRM.
