ClickUp vs Outplay: Complete Comparison (2026)
An in-depth comparison of ClickUp and Outplay to help you choose the right tool for your business.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Outplay
6.8/10
Outplay is a multichannel sales engagement platform. Outbound sales teams use it to run email, phone, SMS, and LinkedIn sequences that sync with their CRM.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.8/10 |
| Integration | 8/10 | 7/10 |
| Analytics | 7/10 | 6/10 |
| Customization | 9/10 | 6/10 |
| Ease of Use | 5/10 | 8/10 |
| Support | 5/10 | 8/10 |
| Cost | 7/10 | 7/10 |
| Scalability | 7/10 | 6/10 |
| Security | 8/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $12/user/mo Core | $89/user/mo Growth |
| Estimated cost for 10 users | Free Free Forever | $1,390/mo Enterprise |
| Features | ||
| Collaboration | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | Not listed | |
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
| Built-in Calling | Not listed | |
ClickUp vs Outplay cost by team size
ClickUp and Outplay cost the same at 1 user; ClickUp costs less from 5 users.
| Team size | ClickUp | Outplay |
|---|---|---|
| 1 user | FreeFree Forever | FreeFree Forever |
| 5 users | FreeFree Forever | $695/moEnterprise |
| 10 users | FreeFree Forever | $1,390/moEnterprise |
| 25 users | FreeFree Forever | $3,475/moEnterprise |
| 50 users | FreeFree Forever | $6,950/moEnterprise |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Lower estimated cost for 10 users: Free vs $1,390/mo
- Higher Customization score (9/10 vs 6/10)
- Higher Security score (8/10 vs 6/10)
- Better fit for agencies (8/10 vs 5/10)
Why choose Outplay
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Support score (8/10 vs 5/10)
- Better fit for sales teams (9/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Outplay
Pros
- Sequences can mix email, phone, SMS, WhatsApp, video, chat, and LinkedIn steps in one flow.
- Published per-user prices are well below those of enterprise rivals such as Outreach, and there is a free plan.
- Reviewers on G2 and Capterra often praise its responsive customer support. G2 shows an average of 4.5 from 269 reviews.
- A 7-day Growth trial needs no credit card, and the account drops to the free plan afterwards without losing data.
- Reviewers say the interface is intuitive, especially for reps who have used other sales tools.
Cons
- It is not a full CRM. It has no native deal pipeline or ticketing and relies on an external CRM.
- Some users report occasional glitches and lag in displaying responses.
- Some users find reporting and native prospecting data limited.
- The power dialer and team permissions are only on the $139 Enterprise tier.
- Add-on prices and monthly billing rates are not published.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our AI Software criteria: 7.1/10 against 6.8/10 for Outplay. The largest gap is in Customization: 9/10 for ClickUp and 6/10 for Outplay.
ClickUp costs less for 10 users: free on its Free Forever plan, against about $1,390/mo on its Enterprise plan for Outplay, billed monthly.
Yes, both ClickUp and Outplay have a free plan.
Outplay is the better fit for sales teams: we rate it 9/10 for them, against 5/10 for ClickUp.
