ClickUp vs Creatio: Complete Comparison (2026)
An in-depth comparison of ClickUp and Creatio to help you choose the right tool for your business.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Creatio
6.3/10
Creatio is a no-code platform with sales, marketing and service CRM modules and AI agents, built for mid-market and enterprise organizations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.3/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 7/10 | 3/10 |
| Customization | 9/10 | 9/10 |
| Ease of Use | 5/10 | 6/10 |
| Integration | 8/10 | 6/10 |
| Scalability | 7/10 | 8/10 |
| Security | 8/10 | 8/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $12/user/mo Core | $40/user/mo Growth |
| Estimated cost for 10 users | Free Free Forever | $750/mo Enterprise |
| Features | ||
| Collaboration | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
| Marketing Automation | Not listed | |
| Customer Support Management | Not listed | |
ClickUp vs Creatio cost by team size
ClickUp costs less from 5 users.
| Team size | ClickUp | Creatio |
|---|---|---|
| 1 user | FreeFree Forever | Contact for pricing |
| 5 users | FreeFree Forever | $375/moEnterprise |
| 10 users | FreeFree Forever | $750/moEnterprise |
| 25 users | FreeFree Forever | $1,875/moEnterprise |
| 50 users | FreeFree Forever | $3,750/moEnterprise |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Has a free plan (Creatio does not)
- Lower estimated cost for 10 users: Free vs $750/mo
- Higher Cost score (7/10 vs 3/10)
- Higher Integration score (8/10 vs 6/10)
- Better fit for startups (8/10 vs 2/10)
Why choose Creatio
- Higher Ease of Use score (6/10 vs 5/10)
- Higher Scalability score (8/10 vs 7/10)
- Better fit for enterprise (9/10 vs 6/10)
- Better fit for sales teams (7/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Creatio
Pros
- Its no-code process designer and BPM engine let business users build complex workflows and apps without developers.
- Its sales, marketing and service modules can be bought separately, so teams pay only for the CRM areas they use.
- Enterprise adds on-premise hosting, SSO, audit logs and HIPAA support, which suits regulated industries.
- Reviewers on Capterra and PeerSpot praise its marketing automation and the vendor's technical support.
Cons
- A reported 10,000 USD annual minimum and standard three-year term make it expensive for small teams.
- Every CRM module costs extra on top of the platform seat, which pushes up the real per-user price.
- Reviewers say the mobile app is weak and the learning curve is steep.
- Reviewers on PeerSpot and Capterra report too few ready-made connectors and say some updates have overwritten their customizations.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our AI Software criteria: 7.1/10 against 6.3/10 for Creatio. The largest gap is in Cost: 7/10 for ClickUp and 3/10 for Creatio.
ClickUp costs less for 10 users: free on its Free Forever plan, against about $750/mo on its Enterprise plan for Creatio, billed monthly.
ClickUp has a free plan; Creatio does not list one.
ClickUp is the better fit for startups: we rate it 8/10 for them, against 2/10 for Creatio.
