Bitrix24 vs Mattermost Comparison
Compare Bitrix24 vs Mattermost features, pricing, and more.
Last updated: November 2026
Bitrix24
6.8/10
All-in-one workspace that combines tasks and projects, CRM, chat and video calls, documents and HR tools, priced as a flat monthly fee per organization.
Mattermost
6.7/10
Self-hostable, open-source team messaging and workflow platform with playbooks, kanban boards and AI agents, built for security-conscious and regulated organizations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.7/10 |
| Cost | 8/10 | 5/10 |
| Ease of Use | 5/10 | 6/10 |
| Analytics | 6/10 | 3/10 |
| Customization | 8/10 | 8/10 |
| Scalability | 7/10 | 9/10 |
| Support | 5/10 | 6/10 |
| Integration | 7/10 | 7/10 |
| Security | 7/10 | 10/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $69/mo Basic | $10/user/mo Professional |
| Estimated cost for 10 users | $144/mo Standard | Free Team Edition |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Collaboration tools | ||
| File sharing | ||
| Kanban boards | ||
| Task lists | ||
| Team messaging | ||
| Workflow automation | ||
| Docs | Not listed | |
| Gantt charts | Not listed | |
| Knowledge base | Not listed | |
| Reporting | Not listed | |
| Scheduling | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Timeline view | Not listed | |
Bitrix24 vs Mattermost cost by team size
Mattermost costs less at every team size we checked.
| Team size | Bitrix24 | Mattermost |
|---|---|---|
| 1 user | $69/moBasic | FreeTeam Edition |
| 5 users | $69/moBasic | FreeTeam Edition |
| 10 users | $144/moStandard | FreeTeam Edition |
| 25 users | $144/moStandard | FreeTeam Edition |
| 50 users | $144/moStandard | FreeTeam Edition |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Bitrix24
- Higher Cost score (8/10 vs 5/10)
- Higher Analytics score (6/10 vs 3/10)
- Better fit for small business (8/10 vs 4/10)
- Better fit for freelancers (4/10 vs 2/10)
Why choose Mattermost
- Lower estimated cost for 10 users: Free vs $144/mo
- Higher Security score (10/10 vs 7/10)
- Higher Scalability score (9/10 vs 7/10)
- Better fit for developers (8/10 vs 5/10)
- Better fit for enterprise (9/10 vs 7/10)
Pros & Cons
Bitrix24
Pros
- Pricing is a flat fee per organization, so Professional covers 100 users for $199 a month billed annually, which reviewers single out for value.
- Task views include list, Kanban, Gantt, calendar and Scrum, plus task templates with subtasks and checklists.
- A full CRM, telephony, chat and video calls are built in, so sales and delivery teams can work on one platform.
- Collabs give clients and freelancers controlled access to project spaces.
Cons
- Reviewers often describe a crowded interface and a steep learning curve, and training is usually needed.
- Some users report slow loading, especially with large or complex workflows.
- Support gets mixed reviews, and some customers say issues can take days to resolve.
- Task time tracking, task automation and analytics require Professional or higher.
- Monthly billing costs about 40 percent more than annual billing on every paid plan.
Mattermost
Pros
- Can be fully self-hosted or air-gapped, which suits defense, government and regulated industries
- Enterprise tiers include strong compliance tooling: FIPS 140-3 builds, legal hold, compliance export and granular RBAC
- Playbooks give incident and DevOps teams repeatable checklists with automated triggers inside chat
- Built-in Jira, GitHub and GitLab integrations, plus an open API for custom bots
- Open-source core under MIT and AGPL licenses avoids full vendor lock-in
Cons
- The Boards kanban plugin is in maintenance mode and has been removed from the in-product marketplace
- Since v11 the free Entry plan shows only the last 10,000 messages and Team Edition is capped at 250 users, which drew community criticism
- The vendor publishes no prices, licenses are annual prepaid only, and every server needs its own license
- No Gantt charts, time tracking or project reporting, so it cannot replace a dedicated project management tool
- Self-hosting requires admin time and server upkeep
Not sold on either?
Frequently Asked Questions
Bitrix24 scores higher on our Project Management criteria: 6.8/10 against 6.7/10 for Mattermost. The largest gap is in Analytics: 6/10 for Bitrix24 and 3/10 for Mattermost.
Mattermost costs less for 10 users: free on its Team Edition plan, against about $144/mo on its Standard plan for Bitrix24, billed monthly.
Yes, both Bitrix24 and Mattermost have a free plan.
Bitrix24 is the better fit for small business: we rate it 8/10 for them, against 4/10 for Mattermost.
