Apptivo vs Bitrix24: Complete Comparison (2026)
An in-depth comparison of Apptivo and Bitrix24 to help you choose the right tool for your business.
Last updated: November 2026
Apptivo
6.3/10
Apptivo is a modular cloud CRM and business suite that combines sales, help desk, projects, invoicing and campaigns for small and mid-sized businesses.
Bitrix24
6.8/10
All-in-one workspace that combines tasks and projects, CRM, chat and video calls, documents and HR tools, priced as a flat monthly fee per organization.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6.8/10 |
| Analytics | 5/10 | 6/10 |
| Cost | 8/10 | 8/10 |
| Customization | 8/10 | 8/10 |
| Ease of Use | 5/10 | 5/10 |
| Integration | 5/10 | 7/10 |
| Scalability | 5/10 | 7/10 |
| Security | 6/10 | 7/10 |
| Support | 8/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $20/user/mo Lite | $69/mo Basic |
| Estimated cost for 10 users | $200/mo Lite | $144/mo Standard |
| Features | ||
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| Client collaboration | Not listed | |
| Docs | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Reporting | Not listed | |
| Scheduling | Not listed | |
| Task lists | Not listed | |
| Time tracking | Not listed | |
| Timeline view | Not listed | |
| Task management | Not listed | |
| Workflow Automation | Not listed | |
| Team messaging | Not listed | |
| Collaboration tools | Not listed | |
| File sharing | Not listed | |
| App integrations | Not listed | |
Which One Should You Choose?
Why choose Apptivo
- Higher Support score (8/10 vs 5/10)
Why choose Bitrix24
- Has a free plan (Apptivo does not)
- Lower estimated cost for 10 users: $144/mo vs $200/mo
- Higher Integration score (7/10 vs 5/10)
- Higher Scalability score (7/10 vs 5/10)
- Better fit for enterprise (7/10 vs 4/10)
Pros & Cons
Apptivo
Pros
- Entry pricing of $15 per user per month on annual billing is low for a suite that also covers projects, invoicing and help desk.
- Support is the most praised area, with 94% positive mentions on Capterra and responsive help even on entry-level plans.
- Modular apps and up to 500 custom fields per app let teams tailor the system without switching tools.
- Built-in estimates, invoicing, expenses and accounting integrations with QuickBooks and Xero suit businesses that bill for services.
- Native apps for iOS, Android and Windows, with offline use reported.
Cons
- Reviewers describe the interface as dated and navigation as cumbersome.
- There is a learning curve, and complex customizations often need developer help.
- Users report glitches and slowdowns, especially with large datasets.
- Email integration and email marketing are reported to be limited and clunky.
- There is no free-forever plan, and marketing email volume is capped per user.
Bitrix24
Pros
- Pricing is a flat fee per organization, so Professional covers 100 users for $199 a month billed annually, which reviewers single out for value.
- Task views include list, Kanban, Gantt, calendar and Scrum, plus task templates with subtasks and checklists.
- A full CRM, telephony, chat and video calls are built in, so sales and delivery teams can work on one platform.
- Collabs give clients and freelancers controlled access to project spaces.
Cons
- Reviewers often describe a crowded interface and a steep learning curve, and training is usually needed.
- Some users report slow loading, especially with large or complex workflows.
- Support gets mixed reviews, and some customers say issues can take days to resolve.
- Task time tracking, task automation and analytics require Professional or higher.
- Monthly billing costs about 40 percent more than annual billing on every paid plan.
