Agile CRM vs Odoo Comparison
Compare Agile CRM vs Odoo features, pricing, and more.
Last updated: November 2026
Agile CRM
5.7/10
Agile CRM is a low-cost CRM for small businesses that combines contact and deal management, marketing automation, telephony and a helpdesk.
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.7/10 | 7.2/10 |
| Analytics | 4/10 | 7/10 |
| Cost | 8/10 | 8/10 |
| Customization | 6/10 | 9/10 |
| Ease of Use | 5/10 | 5/10 |
| Integration | 6/10 | 8/10 |
| Scalability | 4/10 | 7/10 |
| Security | 5/10 | 7/10 |
| Support | 5/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $15/user/mo Starter | €31/user/mo Standard |
| Estimated cost for 10 users | Free Free | Free One App Free |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
Agile CRM vs Odoo cost by team size
| Team size | Agile CRM | Odoo |
|---|---|---|
| 1 user | FreeFree | FreeOne App Free |
| 5 users | FreeFree | FreeOne App Free |
| 10 users | FreeFree | FreeOne App Free |
| 25 users | $375/moStarter | FreeOne App Free |
| 50 users | $750/moStarter | FreeOne App Free |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Agile CRM
Our data shows no clear advantage over Odoo.
Why choose Odoo
- Higher Analytics score (7/10 vs 4/10)
- Higher Customization score (9/10 vs 6/10)
- Better fit for mid-market (8/10 vs 4/10)
- Better fit for enterprise (5/10 vs 2/10)
Pros & Cons
Agile CRM
Pros
- The free plan allows up to 10 users and 1,000 contacts, which is generous for a small team trying out a CRM.
- Sales, marketing automation and helpdesk tickets share one contact record, so small businesses do not need separate tools.
- Native connectors cover Shopify, WooCommerce, Magento, Stripe, Twilio and RingCentral, and a REST API is available.
- Reviewers on G2 and Capterra rate it about 4 out of 5 and often praise the number of features for the price.
Cons
- Starter allows only three integrations and five automations, so many teams must move to Regular, which costs several times more.
- The low advertised prices require a longer commitment, and monthly billing is much higher.
- Reviewers describe a dated, cluttered interface that can load slowly.
- Reporting is basic, with no forecasting or multi-touch attribution.
- Support quality is inconsistent. Phone support is only available in business hours, and some users report slow responses and trouble getting refunds.
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
Not sold on either?
Frequently Asked Questions
Odoo scores higher on our CRM criteria: 7.2/10 against 5.7/10 for Agile CRM. The largest gap is in Analytics: 4/10 for Agile CRM and 7/10 for Odoo.
Yes, both Agile CRM and Odoo have a free plan.
Odoo is the better fit for mid-market: we rate it 8/10 for them, against 4/10 for Agile CRM.
