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Zendo

5.3/10

Zendo is a client portal and service delivery platform that freelancers and agencies use to sell productized, subscription and custom services, manage requests and get paid.

Data last updated November 2026 · Our methodology

Overview

Zendo is a service-delivery workspace built around a white-label client portal. Freelancers and small agencies publish productized, subscription or custom services through a storefront and intake forms. Each client order becomes a request with its own real-time chat. Work is tracked through custom statuses and fields, with list, table and Kanban views, and clients can reply to email notifications without logging in. The same tool handles quotes, invoices and payments through Stripe or bank transfer, so a small studio can run the whole job from order to payment in one place. Zendo says more than 1,500 businesses use it, mostly in design, web development, marketing, translation, audio and video. Pricing is a flat fee per workspace, with one internal user included and extra seats charged per user. A free plan allows 3 clients, 1 service and 1 GB of storage. Core costs $29 a month, or $25 a month billed annually. Pro is $59 or $49, and Agency is $99 or $79. Integrations are limited: Stripe, Zapier, Rewardful and embeddable external apps are the main ones. The main limitation for project management buyers is that Zendo is built around requests and chat. Reviewers note it has no Gantt charts, no task dependencies, no time tracking, and no contracts or e-signatures, so it suits repeatable client work better than complex multi-phase projects.

Our Rating

5.3
out of 10
Cost
7
Ease of Use
7
Analytics
3
Customization
6
Scalability
4
Support
5
Integration
4
Security
4

Who Zendo is best for

Good fit

  • Zendo is built for agencies selling productized services, with white-label portals and an Agency plan.

  • It has a free plan and a single-user flat price, and it targets freelancers and solopreneurs.

Less suited

  • It suits small service businesses, but extra internal seats add cost.

  • Productized and custom service storefronts with invoicing fit small advisory businesses.

  • Content Creators
    5/10

    Audio and video service providers are among its users, with storefronts and payments built in.

  • A free plan and flat pricing suit small new service businesses.

  • Web development studios use it to sell services, though it has no dev tracking.

  • Marketing is a customer industry, but Zendo serves service providers rather than in-house teams.

  • Real-time request chat supports async client work, though the evidence is limited.

  • There is no evidence of enterprise controls or compliance features.

  • Mid-Market
    2/10

    Only one internal user is included and integrations are few, which limits larger teams.

Pros & Cons

Pros

  • Combines storefront, intake forms, request chat, invoicing and Stripe payments, so a small studio can run orders to payment in one tool.
  • The free plan has no Zendo transaction fees and supports all service types.
  • Clients can reply to email notifications, which makes communication easy for less technical clients.
  • White-label options include a custom domain, logo and removal of Zendo branding.

Cons

  • Reviewers say it has no Gantt charts, task dependencies or time tracking.
  • It has no proposals, contracts, e-signatures or sales pipeline.
  • There are few native integrations beyond Stripe, Zapier and Rewardful.
  • Paid plans include only one internal user, so team costs rise with extra seats.
  • Pricing has changed several times, in March and August 2026, which may unsettle long-term planning.

Key Features

Team messaging
Spreadsheet interface
File sharing
Client collaboration
App integrations
Task management
Workflow automation
Kanban boards

Zendo Pricing

Free

Free
  • 1 GB storage
  • 1 internal user
  • 2 request types
  • Up to 3 clients
  • Unlimited requests
  • Powered by Zendo branding
  • 1 service, all service types
  • Stripe and manual payments, quotes, invoices
  • No automations, integrations, client organizations or custom domain
Start Free

Core

$29/month

or $300/year (save 14%)

  • Automations
  • White-label options
  • Additional paid seats
  • 1 internal user included
  • Storefront and subscriptions
Get Started

Pro

$59/month

or $588/year (save 17%)

  • Client organizations
  • Additional paid seats
  • 1 internal user included
  • Intake forms with conditional logic
Get Started

Agency

$99/month

or $948/year (save 20%)

  • All form types
  • Full feature set
  • Additional paid seats
  • Advanced customization
  • 1 internal user included
Get Started
Open interactive pricing calculatorGet a tailored cost breakdown for your team size, billing cycle, and add‑ons.

Frequently Asked Questions

Yes. The free plan covers 1 user, 3 clients and 1 service. A third-party listing also mentions a 14-day Agency trial with no credit card required.

As of August 2026, Core is $29 a month or $25 a month billed annually. Pro is $59 or $49, and Agency is $99 or $79.

No. Each paid plan is a flat fee that includes one internal user, and additional internal users are paid seats priced by plan.

Stripe for payments, Zapier for automation, Rewardful, and embeddable external apps. Integrations are not included on the free plan.

It is designed for request-based client work. Reviewers note it lacks Gantt charts, task dependencies and time tracking.