SmartTask
6.7/10SmartTask is a work management platform that combines projects, time tracking, a client portal and a sales CRM for agencies and client delivery teams.
Data last updated November 2026 · Our methodology
Overview
SmartTask is a work management tool for teams that deliver work to clients, such as creative agencies, marketing firms and consultancies. It has tasks with subtasks, dependencies, custom fields and files, plus list, board, calendar and timeline views. It also includes workload planning, time tracking with hourly rates and invoicing, budgeting, dashboards and portfolios. A branded client portal lets you choose which projects, tasks or comments clients see. A built-in sales CRM, team chat and AI agents mean some teams can use it instead of separate CRM and messaging tools. Pricing is per user. The Free Forever plan allows unlimited users, tasks, projects, guests and contacts. On yearly billing, Premium costs 6 USD per user per month and adds custom fields, forms, workflows, reminders and AI agents. Business costs 11 USD per user per month and adds timeline view, dashboards, portfolios, time tracking and budgeting. Enterprise is quoted by sales and adds SSO, whitelabel, enterprise API access and a customer success manager. Monthly-billing prices were not shown on the pricing page. SmartTask connects to other apps through Make, Pabbly Connect, Integrately and similar automation platforms, and it has a developer API and iOS and Android apps. The company is small and founder-led, and the founder says he has personally set up more than 500 implementations. The main drawbacks are the interface and speed. Reviewers often call the look dated, say the app can be slow to start, and report occasional bugs, especially in the mobile app. Timeline view and time tracking also require the Business plan.
Our Rating
Who SmartTask is best for
Good fit
SmartTask is built for client delivery teams, with a client portal, billable time and invoicing.
Consultancies are a named target, and time-based billing and budgeting fit their work.
It has an unlimited free plan, low per-user prices, and most reviewers are small businesses.
Marketing firms are an explicit target, and it includes forms and boards.
Less suited
SSO and whitelabel exist, but the vendor is very small and no compliance certifications were found.
Pros & Cons
Pros
- The free plan has no cap on users, projects or guests, which is unusually generous for small teams.
- Paid plans are cheap at 6 and 11 USD per user per month on yearly billing.
- It combines project management, a sales CRM, a client portal and billable time tracking in one tool, so agencies need fewer separate apps.
- Reviewers on G2 and Capterra often praise how quickly new users learn it and how responsive support is.
Cons
- Capterra reviewers say the interface looks dated and the app can be slow to start.
- Reviewers report bugs and slowdowns, particularly in the mobile app.
- Timeline view, dashboards and time tracking require the Business plan.
- No whiteboard view and no two-way Google Calendar sync, according to reviewers.
- The vendor is very small, about 9 to 50 staff, which may concern larger buyers.
Key Features
SmartTask Pricing
Free Forever
- Karma Points
- Embeddable views
- Unlimited tasks, users, projects, contacts and guests
Business
or $132/user/year
- Budgeting
- Time tracking
- Timeline view
- Dashboards and portfolios
- Call recording integration
- 11 USD per user per month, billed yearly
Enterprise
- Whitelabel
- Single sign-on
- Managed services
- Enterprise API access
- Customer Success Manager
Premium
or $72/user/year
- AI agents
- Workflows
- Attendance
- Private groups
- Reminders and forms
- Custom fields and milestones
- 6 USD per user per month, billed yearly
Frequently Asked Questions
Yes. Free Forever allows unlimited users, tasks, projects, contacts and guests.
The Business plan, at 11 USD per user per month on yearly billing, adds timeline view, time tracking, budgeting, dashboards and portfolios.
Yes. A branded client portal lets you choose which projects, tasks or comments clients can see.
Single sign-on is included only on the Enterprise plan, which is priced through sales.
Through a developer API and automation platforms such as Make, Pabbly Connect, Integrately and KonnectzIT.
Yes. A sales CRM for pipelines and contacts is built into the same workspace.
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