SmartSuite vs Teamwork.com Comparison
Compare SmartSuite vs Teamwork.com features, pricing, and more.
Last updated: November 2026
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Teamwork.com
6.8/10
Client work management platform for agencies and professional services teams, combining projects, time tracking, budgets, resourcing and invoicing.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.3/10 | 6.8/10 |
| Cost | 6/10 | 6/10 |
| Ease of Use | 7/10 | 6/10 |
| Analytics | 7/10 | 8/10 |
| Customization | 9/10 | 7/10 |
| Scalability | 7/10 | 7/10 |
| Support | 7/10 | 8/10 |
| Integration | 7/10 | 7/10 |
| Security | 9/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $20/user/mo Team | $10/user/mo Basics |
| Estimated cost for 10 users | $200/mo Team | $250/mo Accelerate |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Collaboration tools | ||
| Gantt charts | ||
| Kanban boards | ||
| Reporting | ||
| Scheduling | ||
| Spreadsheet interface | ||
| Task lists | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Dashboards | Not listed | |
| Databases | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Team messaging | Not listed | |
| Timeline view | Not listed | |
| Whiteboards | Not listed | |
SmartSuite vs Teamwork.com cost by team size
Teamwork.com costs less at 5 users; SmartSuite costs less from 10 users.
| Team size | SmartSuite | Teamwork.com |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | $100/moTeam | FreeFree |
| 10 users | $200/moTeam | $250/moAccelerate |
| 25 users | $500/moTeam | $625/moAccelerate |
| 50 users | $1,000/moTeam | $1,250/moAccelerate |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose SmartSuite
- Lower estimated cost for 10 users: $200/mo vs $250/mo
- Higher Customization score (9/10 vs 7/10)
- Higher Security score (9/10 vs 7/10)
Why choose Teamwork.com
- Has a free plan (SmartSuite does not)
- Higher Analytics score (8/10 vs 7/10)
- Higher Support score (8/10 vs 7/10)
Pros & Cons
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Teamwork.com
Pros
- Client users with limited permissions and proofing let agencies share work and get approvals inside the tool.
- Time tracking, budgets, retainers and invoicing are part of the same platform, so there is no separate billing app.
- Reviewers praise its reporting on profitability, tracked time and team workload.
- More than 150 integrations, including Slack, Microsoft Office and an MCP server for AI assistants.
- Every plan includes SOC 2 compliance, two-factor authentication and a choice of US or EU hosting.
Cons
- Reviewers say the wide feature set means a long onboarding period.
- It is less suited to teams that only run internal projects.
- Optimize and Enterprise pricing is not public, and monthly billing costs about 29 percent more than annual.
- CRM and ERP integrations such as HubSpot, Salesforce and NetSuite are only on higher tiers.
- Some users report glitches, including task filtering bugs in the iOS app.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 6.8/10 for Teamwork.com. The largest gap is in Customization: 9/10 for SmartSuite and 7/10 for Teamwork.com.
SmartSuite costs less for 10 users: about $200/mo on its Team plan, against about $250/mo on its Accelerate plan for Teamwork.com, billed monthly.
Teamwork.com has a free plan; SmartSuite does not list one.
