monday CRM vs openCRX Comparison
Compare monday CRM vs openCRX features, pricing, and more.
Last updated: November 2026
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
O
openCRX
6.1/10
openCRX is a free, BSD-licensed open source CRM and groupware server from Swiss vendor CRIXP, built for technically capable organizations that host it themselves.
Feature-by-Feature Comparison
| Feature | | O openCRX |
|---|---|---|
| Scores | ||
| Overall Rating | 7.4/10 | 6.1/10 |
| Integration | 8/10 | 6/10 |
| Security | 8/10 | 6/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 6/10 | 10/10 |
| Customization | 8/10 | 8/10 |
| Ease of Use | 8/10 | 3/10 |
| Scalability | 7/10 | 6/10 |
| Support | 7/10 | 2/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $18/user/mo Basic | Contact for pricing |
| Estimated cost for 10 users | $180/mo Basic | Free Open Source (self-hosted) |
| Features | ||
| Marketing Automation | ||
| Collaboration | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
| Customer Support Management | Not listed | |
Which One Should You Choose?
Why choose monday CRM
- Higher Ease of Use score (8/10 vs 3/10)
- Higher Support score (7/10 vs 2/10)
- Better fit for sales teams (8/10 vs 5/10)
- Better fit for mid-market (8/10 vs 5/10)
OWhy choose openCRX
- Has a free plan (monday CRM does not)
- Lower estimated cost for 10 users: Free vs $180/mo
- Higher Cost score (10/10 vs 6/10)
Pros & Cons
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
OopenCRX
Pros
- Free under a permissive BSD license, with no per-user fees.
- Highly customizable, from XML-based screen changes to extending business logic and the API.
- Combines CRM with groupware, including ActiveSync syncing for iPhone and Android devices.
- Offers a Java API and a Swagger-compliant REST API for integration work.
Cons
- Reviewers say documentation is thin and support is hard to find.
- Configuring it takes technical expertise.
- One reviewer called the interface very slow, and there are no native mobile apps.
- Much of the documentation on the official site covers old versions, and the site served an expired certificate when we visited.
