Langdock vs Lorikeet: Complete Comparison (2026)
An in-depth comparison of Langdock and Lorikeet to help you choose the right tool for your business.
Last updated: November 2026
Langdock
7.1/10
Langdock is a Berlin-based, EU-hosted AI workspace where company teams chat with many AI models, build custom agents, and automate workflows under central governance.
Lorikeet
6.6/10
Lorikeet is an AI customer support agent for complex, regulated businesses such as fintech, healthtech and insurance, resolving tickets across chat, email, SMS and voice.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.6/10 |
| Integration | 7/10 | 8/10 |
| Analytics | 6/10 | 6/10 |
| Customization | 8/10 | 8/10 |
| Ease of Use | 7/10 | 6/10 |
| Support | 7/10 | 7/10 |
| Cost | 5/10 | 3/10 |
| Scalability | 8/10 | 7/10 |
| Security | 9/10 | 7/10 |
| Output Quality | 8/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | €23/user/mo Core | Contact for pricing |
| Estimated cost for 10 users | €232/mo Core | Contact for pricing |
| Features | ||
| AI Agents | ||
| API Access | ||
| Chatbots | ||
| Knowledge Base Search | ||
| Text Generation | ||
| Workflow Automation | ||
| Enterprise Controls | Not listed | |
| Private Deployment | Not listed | |
| Transcription | Not listed | |
| Voice and Audio | Not listed | |
Langdock vs Lorikeet cost by team size
| Team size | Langdock | Lorikeet |
|---|---|---|
| 1 user | €23/moCore | Contact for pricing |
| 5 users | €116/moCore | Contact for pricing |
| 10 users | €232/moCore | Contact for pricing |
| 25 users | €580/moCore | Contact for pricing |
| 50 users | €1,160/moCore | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Langdock
- Higher Cost score (5/10 vs 3/10)
- Higher Security score (9/10 vs 7/10)
- Better fit for freelancers (3/10 vs 1/10)
Why choose Lorikeet
- Higher Integration score (8/10 vs 7/10)
- Better fit for financial services (9/10 vs 6/10)
- Better fit for startups (6/10 vs 4/10)
Pros & Cons
Langdock
Pros
- Access to 40+ models from several providers in one interface, so teams can switch models without buying separate ChatGPT and Claude licences.
- Strong EU compliance posture: ISO 27001 certification, a SOC 2 Type II audit, GDPR compliance and EU hosting on Azure.
- SSO, SCIM and SAML are included even on the entry Core plan.
- Non-technical staff can build no-code agents with their own knowledge bases and permissions.
- Deployment options range from multi-tenant SaaS to single-tenant, bring-your-own-cloud and on-premise Kubernetes.
Cons
- There is no permanent free tier, only a 7-day trial.
- Dedicated and on-premise deployments require 2,000 to 5,000+ seats.
- Reviewers say its workflows still leave many actions to humans, so automation of operational tasks is limited.
- Building advanced agents has a learning curve.
- Per-seat pricing with Max seat upgrades and workflow add-ons can get expensive for small teams.
Lorikeet
Pros
- Executes long, multistep SOP workflows and takes actions through company APIs, not just FAQ answers.
- Outcome-based billing: escalated and unresolved tickets are not charged.
- Works on top of Zendesk, Intercom, Salesforce and HubSpot without a helpdesk migration.
- Built for regulated sectors, with guardrails, simulations, auto QA and a trust center covering compliance.
- Covers chat, email, SMS and voice from one agent, and offers an API, SDK and MCP server.
Cons
- Annual platform fees of $25,200 or more put it out of reach for small teams.
- Annual billing is required on the Start and Scale plans.
- Almost no independent user reviews on G2-style sites to validate vendor claims.
- Full voice pricing requires a consultation with the vendor.
Not sold on either?
Frequently Asked Questions
Langdock scores higher on our AI Software criteria: 7.1/10 against 6.6/10 for Lorikeet. The largest gap is in Cost: 5/10 for Langdock and 3/10 for Lorikeet.
No, neither Langdock nor Lorikeet lists a free plan.
Lorikeet is the better fit for financial services: we rate it 9/10 for them, against 6/10 for Langdock.
