HaloPSA vs Hive: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Hive to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Hive
6.4/10
Project management platform with multiple project views, built-in chat and email, automations, time tracking and AI credits, aimed at small and mid-sized teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.4/10 |
| Cost | 5/10 | 6/10 |
| Ease of Use | 5/10 | 7/10 |
| Analytics | 7/10 | 6/10 |
| Customization | 9/10 | 7/10 |
| Scalability | 8/10 | 6/10 |
| Support | 7/10 | 6/10 |
| Integration | 8/10 | 6/10 |
| Security | 9/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $5/user/mo Starter |
| Estimated cost for 10 users | Contact for pricing | Free Free |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Dashboards | ||
| Reporting | ||
| Scheduling | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Collaboration tools | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Team messaging | Not listed | |
| Timeline view | Not listed | |
HaloPSA vs Hive cost by team size
| Team size | HaloPSA | Hive |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | Contact for pricing | FreeFree |
| 10 users | Contact for pricing | FreeFree |
| 25 users | Contact for pricing | $300/moTeams |
| 50 users | Contact for pricing | $600/moTeams |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Customization score (9/10 vs 7/10)
- Higher Scalability score (8/10 vs 6/10)
- Better fit for enterprise (7/10 vs 5/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose Hive
- Has a free plan (HaloPSA does not)
- Higher Ease of Use score (7/10 vs 5/10)
- Higher Cost score (6/10 vs 5/10)
- Better fit for marketing teams (8/10 vs 2/10)
- Better fit for startups (7/10 vs 4/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Hive
Pros
- Chat, email inside the app, notes and tasks sit in one workspace, so small teams need fewer separate tools.
- The free plan allows up to 10 members, and Starter costs only 5 USD per user per month.
- Kanban, Gantt, table and calendar views let each team member plan the same project their own way; reviewers often praise the Gantt view.
- The vendor lists SOC 2, ISO 27001, GDPR and CCPA compliance.
Cons
- Proofing, timesheets, resourcing, advanced dashboards and SSO are each separate per-user add-ons, which inflates the real cost.
- Starter caps workspaces at 10 members and 10 projects, and the free plan has only 200MB of storage.
- Reviewers report delayed notifications and problems with the mobile app.
- Some users find the interface hard to navigate at first.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 6.4/10 for Hive. The largest gap is in Customization: 9/10 for HaloPSA and 7/10 for Hive.
Hive has a free plan; HaloPSA does not list one.
Hive is the better fit for marketing teams: we rate it 8/10 for them, against 2/10 for HaloPSA.
