GoodDay vs Klient PSA Comparison

Why choose GoodDay

• Has a free plan (Klient PSA does not)
• Lower estimated cost for 10 users: Free vs $390/mo
• Higher Cost score (9/10 vs 5/10)
• Higher Ease of Use score (7/10 vs 6/10)
• Better fit for small business (8/10 vs 3/10)

Why choose Klient PSA

• Higher Security score (8/10 vs 6/10)
• Higher Support score (7/10 vs 5/10)
• Better fit for consultancies (9/10 vs 6/10)

GoodDay

Pros

• The free plan allows up to 15 members with unlimited projects, which is generous for small teams.
• Paid plans are inexpensive: Professional costs $4 per user per month on annual billing.
• Projects can be nested without limit and the Action Required view shows who owns the next step, which reviewers praise for accountability.
• The Business plan bundles resource management, finance, CRM and a customer portal, so teams may need fewer separate tools.
• There are native apps for web, iOS, Android, Windows, macOS and Linux.

Cons

• Reviewers often criticize customer support, and one directory lists it as email only.
• Users report a limited mobile app, weak search and an unreliable bulk task uploader.
• The vendor is small, about 20 to 30 employees, which may worry large enterprise buyers.
• Two-factor authentication is only on Business and above, and SAML SSO only on Enterprise.
• There are fewer native integrations than with larger rivals, so many connections depend on Zapier.

Klient PSA

Pros

• It runs natively in Salesforce, so project, resource and billing data sit next to CRM opportunities and use the existing Salesforce permissions.
• Reviewers say time tracking, project profitability and forecasting work well together in one system.
• The base edition includes the Salesforce Platform license and connectors for QuickBooks, Xero and AccountingSeed.
• Klient lists SOC 2 Type 2 compliance, and its agents inherit Salesforce's Einstein Trust Layer.
• Enterprise includes a branded client portal with approvals and five community users per internal user.

Cons

• It only makes sense for firms already on Salesforce.
• Reviewers mention a steep learning curve and thin documentation.
• Some users call the project management weaker than in dedicated PM tools, and one finds revenue recognition weaker than competitors'.
• Jira Sync, the Sage Intacct connector, AI agents and guided onboarding are all extra costs, and guided onboarding can reach $18,000.
• Reviewers say there is no customizable PDF generation for proposals.