FigJam vs SmartSuite Comparison
Compare FigJam vs SmartSuite features, pricing, and more.
Last updated: November 2026
FigJam
6.8/10
FigJam is Figma's online whiteboard for team brainstorming, diagramming, workshops and lightweight project planning, sold through Figma seats.
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 7.3/10 |
| Analytics | 2/10 | 7/10 |
| Cost | 8/10 | 6/10 |
| Customization | 7/10 | 9/10 |
| Ease of Use | 9/10 | 7/10 |
| Integration | 6/10 | 7/10 |
| Scalability | 7/10 | 7/10 |
| Security | 7/10 | 9/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $3/user/mo Professional (Collab seat) | $20/user/mo Team |
| Estimated cost for 10 users | Free Starter | $200/mo Team |
| Features | ||
| Whiteboards | ||
| Workflow automation | ||
| App integrations | ||
| Client collaboration | ||
| Collaboration tools | ||
| Timeline view | ||
| Dashboards | Not listed | |
| Databases | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Reporting | Not listed | |
| Scheduling | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Task management | Not listed | |
| Team messaging | Not listed | |
| Time tracking | Not listed | |
FigJam vs SmartSuite cost by team size
FigJam costs less from 5 users.
| Team size | FigJam | SmartSuite |
|---|---|---|
| 1 user | FreeStarter | Contact for pricing |
| 5 users | FreeStarter | $100/moTeam |
| 10 users | FreeStarter | $200/moTeam |
| 25 users | FreeStarter | $500/moTeam |
| 50 users | FreeStarter | $1,000/moTeam |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose FigJam
- Has a free plan (SmartSuite does not)
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Cost score (8/10 vs 6/10)
- Higher Ease of Use score (9/10 vs 7/10)
- Better fit for startups (8/10 vs 4/10)
Why choose SmartSuite
- Higher Analytics score (7/10 vs 2/10)
- Higher Customization score (9/10 vs 7/10)
- Better fit for operations teams (8/10 vs 4/10)
- Includes Workflow automation, which FigJam lacks
Pros & Cons
FigJam
Pros
- Most teams pick it up quickly, and reviewers on Capterra and G2 (4.6/5) praise how easy it is to learn
- More than 300 templates for retros, standups, kickoffs and Gantt-style plans cut setup time
- External guests can join free for 24 hours without logging in
- The Collab seat costs only $3 to $5 per user per month
- AI can generate diagrams and templates, cluster stickies and summarize sessions into action items
Cons
- It is not a full project management tool: it has no dashboards, reporting, time tracking or workflow automation
- Reviewers report limited export options
- Performance can slow down on large boards
- It has no offline mode
- Seats are tied to Figma licensing, so the overall pricing structure is complex
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 6.8/10 for FigJam. The largest gap is in Analytics: 2/10 for FigJam and 7/10 for SmartSuite.
FigJam costs less for 10 users: free on its Starter plan, against about $200/mo on its Team plan for SmartSuite, billed monthly.
FigJam has a free plan; SmartSuite does not list one.
SmartSuite is the better fit for operations teams: we rate it 8/10 for them, against 4/10 for FigJam.
FigJam has Whiteboards, which SmartSuite lacks. SmartSuite has Workflow automation, which FigJam lacks.
