Dify vs Gong: Complete Comparison (2026)
An in-depth comparison of Dify and Gong to help you choose the right tool for your business.
Last updated: November 2026
Dify
7.3/10
Open-source platform for building LLM apps, agents, RAG knowledge pipelines and visual AI workflows, available as cloud SaaS or self-hosted.
Gong
6.8/10
Gong is a revenue AI platform that records and analyzes sales calls, emails and deals to give B2B revenue teams coaching, deal insights and AI agents.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.3/10 | 6.8/10 |
| Integration | 7/10 | 8/10 |
| Analytics | 6/10 | 9/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 7/10 | 6/10 |
| Support | 6/10 | 6/10 |
| Cost | 8/10 | 2/10 |
| Scalability | 6/10 | 9/10 |
| Security | 8/10 | 9/10 |
| Output Quality | 7/10 | 8/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $59/mo Professional | Contact for pricing |
| Estimated cost for 10 users | $159/mo Team | Contact for pricing |
| Features | ||
| AI Agents | ||
| API Access | ||
| Enterprise Controls | ||
| Knowledge Base Search | ||
| Text Generation | ||
| Chatbots | Not listed | |
| Data Analysis | Not listed | |
| Private Deployment | Not listed | |
| Transcription | Not listed | |
| Workflow Automation | Not listed | |
Dify vs Gong cost by team size
| Team size | Dify | Gong |
|---|---|---|
| 1 user | FreeSandbox | Contact for pricing |
| 5 users | $159/moTeam | Contact for pricing |
| 10 users | $159/moTeam | Contact for pricing |
| 25 users | $159/moTeam | Contact for pricing |
| 50 users | $159/moTeam | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Dify
- Has a free plan (Gong does not)
- Higher Cost score (8/10 vs 2/10)
- Higher Customization score (9/10 vs 7/10)
- Better fit for startups (9/10 vs 3/10)
- Better fit for small business (6/10 vs 3/10)
Why choose Gong
- Higher Analytics score (9/10 vs 6/10)
- Higher Scalability score (9/10 vs 6/10)
- Better fit for saas companies (8/10 vs 6/10)
Pros & Cons
Dify
Pros
- The Community Edition is free to self-host with no license fees, so the only costs are infrastructure and model APIs.
- The visual workflow builder lets a team build a RAG support workflow with human handoff in under an hour, according to one review.
- Document ingestion, chunking, embedding and retrieval are handled in a single interface.
- Teams can switch between many model providers per node, including local models via Ollama.
- Apps can be published as web apps, embeds, APIs or MCP tools.
Cons
- Self-hosting needs Docker or Kubernetes skills, and reviewers report scaling problems under heavy workloads.
- Reviewers say Dify has fewer connectors than rivals such as LangFlow.
- Multi-agent orchestration and built-in observability are basic.
- Workflows have no built-in version control, and the canvas can lag on large flows.
- Removing Dify branding from self-hosted apps requires a commercial license.
Gong
Pros
- Reviewers widely rate its transcription and conversation analysis depth as best in class.
- It has broad security attestations, including SOC 2 Type 2, ISO 27001, 27701 and 42001, plus bring-your-own-key encryption.
- AI agents, including custom ones built in Agent Studio, come with licenses at no extra cost.
- MCP connections let Microsoft Copilot, Salesforce Agentforce and HubSpot Breeze use Gong data.
- It rates highly on review sites, with roughly 4.7 to 4.8 on G2 across more than 6,000 reviews.
Cons
- There is no public pricing, and a mandatory platform fee sharply raises per-user cost for small teams.
- Reviewers report two to three year contracts, seats that cannot be reduced, and steep early termination costs.
- The interface and search can feel complex, and some reviewers describe a steep learning curve.
- Reviewers say the API lacks bulk export, which makes it hard to move their data out.
- The Engage and Forecast modules get weaker reviews than the core product, and some customers add Clari for forecasting.
Not sold on either?
Frequently Asked Questions
Dify scores higher on our AI Software criteria: 7.3/10 against 6.8/10 for Gong. The largest gap is in Cost: 8/10 for Dify and 2/10 for Gong.
Dify has a free plan; Gong does not list one.
Dify is the better fit for startups: we rate it 9/10 for them, against 3/10 for Gong.
