Copper CRM vs monday CRM Comparison
Compare Copper CRM vs monday CRM features, pricing, and more.
Last updated: November 2026
Copper CRM
6/10
CRM built around Google Workspace that lets small and mid-sized sales teams manage contacts, pipelines and deals from inside Gmail and Google apps.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6/10 | 7.4/10 |
| Customization | 5/10 | 8/10 |
| Analytics | 5/10 | 7/10 |
| Integration | 7/10 | 8/10 |
| Support | 7/10 | 7/10 |
| Ease of Use | 8/10 | 8/10 |
| Security | 6/10 | 8/10 |
| Cost | 5/10 | 6/10 |
| Scalability | 4/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $29/user/mo Basic | $18/user/mo Basic |
| Estimated cost for 10 users | $290/mo Basic | $180/mo Basic |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
| Marketing Automation | Not listed | |
Which One Should You Choose?
Why choose Copper CRM
Our data shows no clear advantage over monday CRM.
Why choose monday CRM
- Lower estimated cost for 10 users: $180/mo vs $290/mo
- Higher Customization score (8/10 vs 5/10)
- Higher Scalability score (7/10 vs 4/10)
- Better fit for enterprise (6/10 vs 2/10)
- Better fit for mid-market (8/10 vs 4/10)
Pros & Cons
Copper CRM
Pros
- Copper runs inside Gmail through a Chrome extension, which reviewers rate among the strongest Google Workspace integrations of any CRM.
- Onboarding is quick. Capterra reviewers report being up and running within about a day.
- Reviewers praise support, including training calls with real people. Eligible annual Professional and Business accounts get personal onboarding and premium support.
- iOS and Android apps, plus AI tools that draft and rewrite emails, are listed on the pricing page.
Cons
- Features are tightly gated. Workflow automation, bulk email, reporting and integrations require Professional at $59 or more per seat, and custom reports require Business.
- Reviewers say teams outgrow its automation and reporting at around 15 to 20 users.
- Calling is not built in. Teams need JustCall or RingCentral, and some users report activity-logging problems with Google Voice.
- Capterra reviewers report automatic renewals with no refunds, plus occasional glitches in the Chrome extension and filters.
- It is a poor fit for teams on Outlook or Office 365.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
