CentralStationCRM vs HaloPSA: Complete Comparison (2026)
An in-depth comparison of CentralStationCRM and HaloPSA to help you choose the right tool for your business.
Last updated: November 2026
CentralStationCRM
5.8/10
A simple, German-hosted cloud CRM from Cologne-based 42he for small teams, covering contacts, tasks, offers and projects, with up to 40 users.
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.8/10 | 7.1/10 |
| Customization | 3/10 | 9/10 |
| Analytics | 3/10 | 7/10 |
| Integration | 5/10 | 8/10 |
| Support | 8/10 | 7/10 |
| Ease of Use | 9/10 | 5/10 |
| Security | 7/10 | 9/10 |
| Cost | 7/10 | 5/10 |
| Scalability | 3/10 | 8/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €25/mo Team | £66/user/mo Halo (single plan) |
| Estimated cost for 10 users | €79/mo Small Office | Contact for pricing |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
CentralStationCRM vs HaloPSA cost by team size
| Team size | CentralStationCRM | HaloPSA |
|---|---|---|
| 1 user | FreeStarter | Contact for pricing |
| 5 users | €79/moSmall Office | Contact for pricing |
| 10 users | €79/moSmall Office | Contact for pricing |
| 25 users | €299/moEnterprise | Contact for pricing |
| 50 users | FreeStarter | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose CentralStationCRM
- Has a free plan (HaloPSA does not)
- Higher Ease of Use score (9/10 vs 5/10)
- Higher Cost score (7/10 vs 5/10)
- Better fit for freelancers (7/10 vs 2/10)
- Better fit for startups (8/10 vs 4/10)
Why choose HaloPSA
- Higher Customization score (9/10 vs 3/10)
- Higher Scalability score (8/10 vs 3/10)
- Better fit for enterprise (7/10 vs 2/10)
- Better fit for mid-market (8/10 vs 3/10)
Pros & Cons
CentralStationCRM
Pros
- Reviewers repeatedly say new users can get started quickly with little training.
- Support is consistently praised as fast and helpful on OMR Reviews, where the product averages 4.8 from 114 reviews.
- Flat package pricing, a free plan, a 30-day trial without payment details and no long-term contract.
- Data is stored only in German data centres, with daily backups and a data processing agreement for each account.
- The sipgate integration lets users call from the CRM, and Microsoft 365 files emails automatically.
Cons
- Reviewers describe filtering and reporting as basic, with no visual dashboard.
- Testers note few automation options and fewer features than larger CRMs.
- Plans are capped at 40 users.
- Pipelines and KPI tracking cost extra rather than being included.
- Reviewers report limited customisation and user-rights options, and some say the bundled storage is tight.
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 5.8/10 for CentralStationCRM. The largest gap is in Customization: 3/10 for CentralStationCRM and 9/10 for HaloPSA.
CentralStationCRM has a free plan; HaloPSA does not list one.
HaloPSA is the better fit for enterprise: we rate it 7/10 for them, against 2/10 for CentralStationCRM.
