Axelor CRM vs HaloPSA: Complete Comparison (2026)
An in-depth comparison of Axelor CRM and HaloPSA to help you choose the right tool for your business.
Last updated: November 2026
Axelor CRM
6.2/10
Open-source CRM module within the Axelor business suite, covering leads, opportunities, marketing campaigns and helpdesk for SMEs and mid-sized companies.
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.2/10 | 7.1/10 |
| Analytics | 5/10 | 7/10 |
| Cost | 6/10 | 5/10 |
| Customization | 8/10 | 9/10 |
| Ease of Use | 5/10 | 5/10 |
| Integration | 6/10 | 8/10 |
| Scalability | 7/10 | 8/10 |
| Security | 6/10 | 9/10 |
| Support | 6/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €350/mo Pro | £66/user/mo Halo (single plan) |
| Estimated cost for 10 users | Free Community (open source) | Contact for pricing |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
Axelor CRM vs HaloPSA cost by team size
| Team size | Axelor CRM | HaloPSA |
|---|---|---|
| 1 user | FreeCommunity (open source) | Contact for pricing |
| 5 users | FreeCommunity (open source) | Contact for pricing |
| 10 users | FreeCommunity (open source) | Contact for pricing |
| 25 users | FreeCommunity (open source) | Contact for pricing |
| 50 users | FreeCommunity (open source) | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Axelor CRM
- Has a free plan (HaloPSA does not)
- Higher Cost score (6/10 vs 5/10)
- Better fit for marketing teams (5/10 vs 2/10)
Why choose HaloPSA
- Higher Security score (9/10 vs 6/10)
- Higher Analytics score (7/10 vs 5/10)
Pros & Cons
Axelor CRM
Pros
- The CRM shares one database with Axelor's ERP modules, so sales, invoicing and stock data stay connected.
- A free open-source community edition lets teams evaluate or self-host the software without license fees.
- A helpdesk with SLAs and a customer portal is included alongside sales and marketing tools.
- Low-code Studio customization lets administrators adapt screens and processes to their industry.
- Software Finder reviewers rate ease of use, value and support at 9 out of 10.
Cons
- Paid plans have user minimums of 10 for Pro and 20 for Enterprise.
- Hosting, integration and custom development are quoted separately from the license price.
- Reviewers report thin documentation for some modules and a learning curve.
- Frequent updates require ongoing patching effort.
- The CRM pages do not describe a built-in calling feature or a dedicated reporting module, and advanced BI is limited to Enterprise.
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 6.2/10 for Axelor CRM. The largest gap is in Security: 6/10 for Axelor CRM and 9/10 for HaloPSA.
Axelor CRM has a free plan; HaloPSA does not list one.
Axelor CRM is the better fit for marketing teams: we rate it 5/10 for them, against 2/10 for HaloPSA.
