Agile CRM vs monday CRM Comparison
Compare Agile CRM vs monday CRM features, pricing, and more.
Last updated: November 2026
Agile CRM
5.7/10
Agile CRM is a low-cost CRM for small businesses that combines contact and deal management, marketing automation, telephony and a helpdesk.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.7/10 | 7.4/10 |
| Analytics | 4/10 | 7/10 |
| Cost | 8/10 | 6/10 |
| Customization | 6/10 | 8/10 |
| Ease of Use | 5/10 | 8/10 |
| Integration | 6/10 | 8/10 |
| Scalability | 4/10 | 7/10 |
| Security | 5/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $15/user/mo Starter | $18/user/mo Basic |
| Estimated cost for 10 users | Free Free | $180/mo Basic |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
Agile CRM vs monday CRM cost by team size
Agile CRM costs less from 5 users.
| Team size | Agile CRM | monday CRM |
|---|---|---|
| 1 user | FreeFree | Contact for pricing |
| 5 users | FreeFree | $90/moBasic |
| 10 users | FreeFree | $180/moBasic |
| 25 users | $375/moStarter | $450/moBasic |
| 50 users | $750/moStarter | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Agile CRM
- Has a free plan (monday CRM does not)
- Lower estimated cost for 10 users: Free vs $180/mo
- Higher Cost score (8/10 vs 6/10)
- Better fit for freelancers (6/10 vs 3/10)
Why choose monday CRM
- Higher Analytics score (7/10 vs 4/10)
- Higher Ease of Use score (8/10 vs 5/10)
- Better fit for enterprise (6/10 vs 2/10)
- Better fit for mid-market (8/10 vs 4/10)
Pros & Cons
Agile CRM
Pros
- The free plan allows up to 10 users and 1,000 contacts, which is generous for a small team trying out a CRM.
- Sales, marketing automation and helpdesk tickets share one contact record, so small businesses do not need separate tools.
- Native connectors cover Shopify, WooCommerce, Magento, Stripe, Twilio and RingCentral, and a REST API is available.
- Reviewers on G2 and Capterra rate it about 4 out of 5 and often praise the number of features for the price.
Cons
- Starter allows only three integrations and five automations, so many teams must move to Regular, which costs several times more.
- The low advertised prices require a longer commitment, and monthly billing is much higher.
- Reviewers describe a dated, cluttered interface that can load slowly.
- Reporting is basic, with no forecasting or multi-touch attribution.
- Support quality is inconsistent. Phone support is only available in business hours, and some users report slow responses and trouble getting refunds.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 5.7/10 for Agile CRM. The largest gap is in Analytics: 4/10 for Agile CRM and 7/10 for monday CRM.
Agile CRM costs less for 10 users: free on its Free plan, against about $180/mo on its Basic plan for monday CRM, billed monthly.
Agile CRM has a free plan; monday CRM does not list one.
Monday CRM is the better fit for enterprise: we rate it 6/10 for them, against 2/10 for Agile CRM.
