17hats vs Odoo Comparison
Compare 17hats vs Odoo features, pricing, and more.
Last updated: November 2026
17hats
4.8/10
17hats is an all-in-one business management app for solopreneurs and small service businesses, combining CRM, projects, to-dos, invoicing, contracts, scheduling and workflows.
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 4.8/10 | 7.2/10 |
| Analytics | 5/10 | 7/10 |
| Cost | 5/10 | 8/10 |
| Customization | 5/10 | 9/10 |
| Ease of Use | 6/10 | 5/10 |
| Integration | 4/10 | 8/10 |
| Scalability | 3/10 | 7/10 |
| Security | 4/10 | 7/10 |
| Support | 6/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $60/mo Core | €31/user/mo Standard |
| Estimated cost for 10 users | Free Free CRM | Free One App Free |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Reporting | Not listed | |
17hats vs Odoo cost by team size
| Team size | 17hats | Odoo |
|---|---|---|
| 1 user | FreeFree CRM | FreeOne App Free |
| 5 users | FreeFree CRM | FreeOne App Free |
| 10 users | FreeFree CRM | FreeOne App Free |
| 25 users | FreeFree CRM | FreeOne App Free |
| 50 users | FreeFree CRM | FreeOne App Free |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose 17hats
- Higher Ease of Use score (6/10 vs 5/10)
- Higher Support score (6/10 vs 5/10)
Why choose Odoo
- Higher Customization score (9/10 vs 5/10)
- Higher Integration score (8/10 vs 4/10)
- Better fit for mid-market (8/10 vs 2/10)
- Better fit for enterprise (5/10 vs 1/10)
Pros & Cons
17hats
Pros
- Combines CRM, contracts, invoicing, payments, scheduling and to-dos, so a solo business can replace several tools with one.
- To-do workflows and advanced workflows automate recurring tasks and document or email sends for each client.
- Unlimited contacts and projects and three users are included, with one predictable flat price.
- A free CRM plan, a restartable 7-day trial and a 30-day money-back guarantee lower the risk of trying it.
- Built-in financial reports such as profit and loss and sales tax suit owners who handle their own books.
Cons
- It has no Kanban boards, Gantt charts or team chat, so it is weak as a team project management tool.
- Time tracking, scheduling, recurring billing and QuickBooks sync are all paid add-ons.
- Reviewers cite a limited mobile app, a cluttered interface and limited form customization.
- Users have reported QuickBooks sync errors that created duplicate payments, and some scheduled emails failing to send.
- It has no live chat support, and records are inaccessible after cancellation unless exported first.
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
Not sold on either?
Frequently Asked Questions
Odoo scores higher on our CRM criteria: 7.2/10 against 4.8/10 for 17hats. The largest gap is in Customization: 5/10 for 17hats and 9/10 for Odoo.
Yes, both 17hats and Odoo have a free plan.
Odoo is the better fit for mid-market: we rate it 8/10 for them, against 2/10 for 17hats.
