Workato

Workato is a cloud platform where companies build integrations and automated workflows, called recipes, across more than 1,200 pre-built connectors. Over time it has added an AI layer on top of that integration base. Agent Studio is a low-code environment for designing, testing and deploying AI agents, which Workato calls Genies. Pre-packaged Genies cover areas such as IT, HR, sales, support and security. The platform also offers MCP servers and an AI/MCP gateway, so external assistants such as Claude or ChatGPT can act on enterprise systems under governance controls. Workato GO adds an employee assistant and enterprise search. Workato suits mid-size and large organisations that need cross-system automation with environments, role-based access control, audit trails and on-premises connectivity. Pricing is by edition: Standard, Business MCP, Enterprise MCP and Workato ONE. All are quoted by sales, and all include unlimited workspaces and users. The editions differ in workbots, on-prem gateways, concurrency and log retention. Agent Studio and the knowledge base come only with Workato ONE. Pre-packaged Genies, extra concurrency, Private Link, RPA and Virtual Private Workato are sold as add-ons. Third-party data puts the median annual contract at about 64,500 USD. The main drawback is cost and opacity: there is no public list price, usage is metered in ways that are hard to predict, and the lower editions are limited to one concurrent job. That makes Workato a heavy option for small teams that need simple app-to-app automation.