Zoho Desk Pricing
Every Zoho Desk plan with its monthly and annual price, what it costs for common team sizes, and a calculator to estimate your own monthly cost before you buy.
Cheaper alternatives to Zoho DeskRead our Zoho Desk reviewCompare AI Software pricing
Plans and prices
| Plan | Monthly billing | Annual billing (per month) | Per user or flat | Users | Free tier |
|---|---|---|---|---|---|
| Free | Free | Free | — | Up to 3 users | Yes |
| Express | $9/user/mo | $7/user/mo | Per user | No limit listed | No |
| Standard | $20/user/mo | $14/user/mo | Per user | No limit listed | No |
| Professional | $35/user/mo | $23/user/mo | Per user | No limit listed | No |
| Enterprise | $50/user/mo | $40/user/mo | Per user | No limit listed | No |
Prices last updated November 2026.
What Zoho Desk costs by team size
| Team size | 1 user | 5 users | 10 users | 25 users | 50 users |
|---|---|---|---|---|---|
| Monthly cost | FreeFree | $45/moExpress | $90/moExpress | $225/moExpress | $450/moExpress |
The plan that fits each team size, billed monthly, before add-ons and usage charges.
Add-ons
| Add-on | Monthly billing | Annual billing (per month) | Charged |
|---|---|---|---|
| Light agentsLimited-access agent seats for Professional and Enterprise. Enterprise includes 50. | $6 | Not listed | Per user |
| Premium supportCosts 20 percent of the subscription. Enterprise support costs 25 percent and requires at least 25 licenses. | Not listed | Not listed | Flat |
Zoho Desk Pricing Calculator
Estimate your team's real monthly and annual cost based on seats, billing cycle, and add-ons.
Cost breakdown
Estimated from the vendor's published prices, last updated November 2026. Actual costs may vary based on negotiated contracts. How we collect prices
Ready to try Zoho Desk?
Use this estimate to align with your team, then start a trial or subscription.
Visit Zoho DeskBetter value alternatives
See what similar tools would cost for the same team size.
Zoho Desk pricing FAQs
Zoho offers pre-built agents such as Support Specialist, Resolution Expert, Quality Manager and Sentiment Analyst, plus Agent Studio. The pricing page lists up to 30M free tokens per month, but Zoho's pages disagree on which tier includes the pre-built agents, so confirm with Zoho before buying.
Standard support is included. Premium support costs 20 percent of the subscription, and Enterprise support costs 25 percent with a minimum of 25 licenses.
Yes, Zoho Desk has a free plan: Free, for up to 3 users.
Zoho Desk lists 5 plans, including a free plan. The cheapest paid plan is Express, at $9/user/mo billed monthly.
Zoho Desk costs about $90/mo for 10 users on its Express plan, billed monthly, before add-ons and usage charges.
Yes. Every Zoho Desk paid plan with a listed price charges per user, so the cost grows with your team.
Up to 34%. The Professional plan costs $23/user/mo billed annually, against $35/user/mo billed monthly.
Yes. Zoho Desk sells add-ons on top of its plans: Light agents and Premium support.