SmartSuite vs Upbase Comparison
Compare SmartSuite vs Upbase features, pricing, and more.
Last updated: November 2026
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Upbase
5.6/10
Client-focused project management software for small agencies and service teams, combining tasks, docs, chat, time tracking and client dashboards.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.3/10 | 5.6/10 |
| Cost | 6/10 | 8/10 |
| Ease of Use | 7/10 | 8/10 |
| Analytics | 7/10 | 5/10 |
| Customization | 9/10 | 5/10 |
| Scalability | 7/10 | 4/10 |
| Support | 7/10 | 5/10 |
| Integration | 7/10 | 3/10 |
| Security | 9/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $20/user/mo Team | $10/user/mo Premium |
| Estimated cost for 10 users | $200/mo Team | Free Free |
| Features | ||
| Team messaging | ||
| App integrations | ||
| Client collaboration | ||
| Collaboration tools | ||
| Dashboards | ||
| Docs | ||
| File sharing | ||
| Kanban boards | ||
| Scheduling | ||
| Task lists | ||
| Task management | ||
| Time tracking | ||
| Timeline view | ||
| Workflow automation | ||
| Databases | Not listed | |
| Gantt charts | Not listed | |
| Knowledge base | Not listed | |
| Reporting | Not listed | |
| Spreadsheet interface | Not listed | |
| Whiteboards | Not listed | |
SmartSuite vs Upbase cost by team size
Upbase costs less from 5 users.
| Team size | SmartSuite | Upbase |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | $100/moTeam | FreeFree |
| 10 users | $200/moTeam | FreeFree |
| 25 users | $500/moTeam | FreeFree |
| 50 users | $1,000/moTeam | FreeFree |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose SmartSuite
- Higher Customization score (9/10 vs 5/10)
- Higher Integration score (7/10 vs 3/10)
- Better fit for enterprise (7/10 vs 2/10)
- Better fit for mid-market (8/10 vs 4/10)
Why choose Upbase
- Has a free plan (SmartSuite does not)
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Cost score (8/10 vs 6/10)
- Higher Ease of Use score (8/10 vs 7/10)
- Better fit for freelancers (7/10 vs 3/10)
Pros & Cons
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Upbase
Pros
- The flat $99 per month Unlimited plan removes per-seat costs for growing agencies.
- Client dashboards and sharing at the task or file level are built for client-facing agencies.
- The free plan includes unlimited members, tasks, time tracking and chat.
- Profitability tracking by project and client combines time with revenue and cost data.
- Reviewers on G2 and Product Hunt praise the simple, clutter-free interface.
Cons
- Integrations are mostly limited to Google Workspace and a Chrome extension, and the API is listed as in progress.
- Product Hunt reviewers describe the automation and AI features as early-stage.
- The security page names no certifications such as SOC 2 or ISO 27001.
- There are few reviews, and one Product Hunt user reported getting no support reply on a lifetime-deal issue in 2025.
- Custom fields, recurring tasks and the timeline view require a paid plan.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 5.6/10 for Upbase. The largest gap is in Customization: 9/10 for SmartSuite and 5/10 for Upbase.
Upbase costs less for 10 users: free on its Free plan, against about $200/mo on its Team plan for SmartSuite, billed monthly.
Upbase has a free plan; SmartSuite does not list one.
SmartSuite is the better fit for enterprise: we rate it 7/10 for them, against 2/10 for Upbase.
Upbase has Team messaging, which SmartSuite lacks.
