SmartSuite vs TaskRay Comparison
Compare SmartSuite vs TaskRay features, pricing, and more.
Last updated: November 2026
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
TaskRay
6.4/10
TaskRay is a Salesforce-native project management app that helps post-sale teams run customer onboarding, implementations, and installations inside Salesforce.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.3/10 | 6.4/10 |
| Analytics | 7/10 | 7/10 |
| Cost | 6/10 | 4/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 7/10 | 6/10 |
| Integration | 7/10 | 7/10 |
| Scalability | 7/10 | 7/10 |
| Security | 9/10 | 7/10 |
| Support | 7/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $20/user/mo Team | Contact for pricing |
| Estimated cost for 10 users | $200/mo Team | Contact for pricing |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Collaboration tools | ||
| Dashboards | ||
| Gantt charts | ||
| Kanban boards | ||
| Reporting | ||
| Scheduling | ||
| Spreadsheet interface | ||
| Task lists | ||
| Task management | ||
| Time tracking | ||
| Timeline view | ||
| Workflow automation | ||
| Databases | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Team messaging | Not listed | |
| Whiteboards | Not listed | |
SmartSuite vs TaskRay cost by team size
| Team size | SmartSuite | TaskRay |
|---|---|---|
| 1 user | Contact for pricing | Contact for pricing |
| 5 users | $100/moTeam | Contact for pricing |
| 10 users | $200/moTeam | Contact for pricing |
| 25 users | $500/moTeam | Contact for pricing |
| 50 users | $1,000/moTeam | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose SmartSuite
- Higher Cost score (6/10 vs 4/10)
- Higher Customization score (9/10 vs 7/10)
- Better fit for freelancers (3/10 vs 1/10)
- Better fit for small business (6/10 vs 4/10)
Why choose TaskRay
- Higher Support score (8/10 vs 7/10)
Pros & Cons
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
TaskRay
Pros
- It runs natively in Salesforce, so project work sits next to account and opportunity data and teams re-enter less data.
- Teams can clone templates for each new customer, which keeps onboarding consistent.
- Reviewers praise the customer support, and a free Standard support tier comes with every license.
- Higher tiers include detailed resource management, such as capacity, utilization, and forecasting.
Cons
- It requires an existing Salesforce org, so teams outside the Salesforce ecosystem can't use it.
- No prices are published for any tier, so buyers must contact sales for a quote.
- Reviewers report a steep learning curve for staff who don't know Salesforce.
- Some users say it feels slower than standalone project tools because of Salesforce platform latency.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 6.4/10 for TaskRay. The largest gap is in Cost: 6/10 for SmartSuite and 4/10 for TaskRay.
No, neither SmartSuite nor TaskRay lists a free plan.
SmartSuite is the better fit for freelancers: we rate it 3/10 for them, against 1/10 for TaskRay.
