ONES vs YouTrack: Complete Comparison (2026)
An in-depth comparison of ONES and YouTrack to help you choose the right tool for your business.
Last updated: November 2026
ONES
6.5/10
ONES is a project management and software delivery platform for engineering and product teams, combining issue tracking, sprints, test management, and a wiki.
YouTrack
7.3/10
JetBrains' issue tracker and project management tool for software and business teams, with agile boards, Gantt charts, a knowledge base, and a helpdesk.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 7.3/10 |
| Cost | 7/10 | 9/10 |
| Ease of Use | 6/10 | 6/10 |
| Analytics | 6/10 | 7/10 |
| Customization | 7/10 | 9/10 |
| Scalability | 7/10 | 7/10 |
| Support | 7/10 | 6/10 |
| Integration | 5/10 | 6/10 |
| Security | 8/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $99/user/mo Standard | $5/user/mo Cloud (per user) |
| Estimated cost for 10 users | Free Free | Free Free |
| Features | ||
| App integrations | ||
| Collaboration tools | ||
| Dashboards | ||
| Docs | ||
| Gantt charts | ||
| Kanban boards | ||
| Knowledge base | ||
| Reporting | ||
| Task management | ||
| Timeline view | ||
| Workflow automation | ||
| Scheduling | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Time tracking | Not listed | |
| Whiteboards | Not listed | |
ONES vs YouTrack cost by team size
ONES and YouTrack cost the same up to 10 users; ONES costs less at 25 users; YouTrack costs less at 50 users.
| Team size | ONES | YouTrack |
|---|---|---|
| 1 user | FreeFree | FreeFree |
| 5 users | FreeFree | FreeFree |
| 10 users | FreeFree | FreeFree |
| 25 users | FreeFree | $135/moCloud (per user) |
| 50 users | $8,600/moBusiness | $270/moCloud (per user) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ONES
- Higher Support score (7/10 vs 6/10)
- Higher Security score (8/10 vs 7/10)
Why choose YouTrack
- Higher Cost score (9/10 vs 7/10)
- Higher Customization score (9/10 vs 7/10)
- Better fit for customer support teams (6/10 vs 3/10)
- Better fit for agencies (5/10 vs 3/10)
Pros & Cons
ONES
Pros
- The free plan covers up to 30 seats and already includes sprint, test, and release management.
- Issue tracking, test cases, and the wiki live in one product, so teams do not have to link Jira, a test tool, and Confluence.
- It can be deployed as SaaS, on-premises, in a private cloud, or air-gapped, which suits regulated industries.
- The vendor reports SOC 2 Type II, ISO 27001, ISO 27018, and GDPR compliance.
- Business and Enterprise plans include tooling to migrate from Jira and Confluence.
Cons
- There are very few independent reviews: about 13 on G2 and 9 on Capterra.
- G2 reviewers mention a learning curve for new users.
- Its third-party integration catalogue looks small next to Jira's or monday.com's.
- Gantt charts and automation need a paid plan, and resource scheduling needs Business.
- Most of the comparison content available online is published by ONES itself.
YouTrack
Pros
- The free plan includes up to 10 users with the full feature set, so small teams can run it at no cost.
- Paid Cloud plans start at $5.40 per user per month, or $4.50 on annual billing, which is cheap for this category.
- Scripted workflows and custom fields allow a high level of process customization.
- Boards, a Gantt chart, a knowledge base, whiteboards, time tracking, and a helpdesk come in one product.
- It integrates tightly with JetBrains IDEs and TeamCity, as well as GitHub, GitLab, and Bitbucket.
- It can be self-hosted through the Server edition.
Cons
- Reviewers say new users struggle with the query language and configuration.
- Reviewers describe setting up the permission hierarchy as tricky and a matter of trial and error.
- It has fewer third-party integrations than Jira.
- The mobile app lacks some desktop features.
- Cloud storage is set at 3 GB per user and cannot be bought separately.
Not sold on either?
Frequently Asked Questions
YouTrack scores higher on our Project Management criteria: 7.3/10 against 6.5/10 for ONES. The largest gap is in Cost: 7/10 for ONES and 9/10 for YouTrack.
Both are free for 10 users.
Yes, both ONES and YouTrack have a free plan.
YouTrack is the better fit for customer support teams: we rate it 6/10 for them, against 3/10 for ONES.
