Mural vs SmartSuite Comparison
Compare Mural vs SmartSuite features, pricing, and more.
Last updated: November 2026
Mural
7/10
Mural is a visual collaboration whiteboard for teams that run workshops, brainstorms, agile planning and retrospectives, with facilitation tools and enterprise security controls.
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 7.3/10 |
| Cost | 6/10 | 6/10 |
| Ease of Use | 8/10 | 7/10 |
| Analytics | 4/10 | 7/10 |
| Customization | 6/10 | 9/10 |
| Scalability | 8/10 | 7/10 |
| Support | 7/10 | 7/10 |
| Integration | 8/10 | 7/10 |
| Security | 9/10 | 9/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $12/user/mo Team+ | $20/user/mo Team |
| Estimated cost for 10 users | Free Free | $200/mo Team |
| Features | ||
| Gantt charts | ||
| Task management | ||
| Time tracking | ||
| Whiteboards | ||
| App integrations | ||
| Client collaboration | ||
| Collaboration tools | ||
| File sharing | ||
| Kanban boards | ||
| Dashboards | Not listed | |
| Databases | Not listed | |
| Docs | Not listed | |
| Reporting | Not listed | |
| Scheduling | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Team messaging | Not listed | |
| Timeline view | Not listed | |
| Workflow automation | Not listed | |
Mural vs SmartSuite cost by team size
Mural costs less from 5 users.
| Team size | Mural | SmartSuite |
|---|---|---|
| 1 user | FreeFree | Contact for pricing |
| 5 users | FreeFree | $100/moTeam |
| 10 users | FreeFree | $200/moTeam |
| 25 users | FreeFree | $500/moTeam |
| 50 users | FreeFree | $1,000/moTeam |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Mural
- Has a free plan (SmartSuite does not)
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Ease of Use score (8/10 vs 7/10)
- Higher Scalability score (8/10 vs 7/10)
- Better fit for enterprise (9/10 vs 7/10)
Why choose SmartSuite
- Higher Analytics score (7/10 vs 4/10)
- Higher Customization score (9/10 vs 6/10)
- Includes Gantt charts, which Mural lacks
- Includes Task management, which Mural lacks
- Includes Time tracking, which Mural lacks
Pros & Cons
Mural
Pros
- Facilitation features and LUMA frameworks make it strong for running structured workshops.
- Free visitors can view or edit individual murals, so external participants do not need a paid seat.
- Enterprise security includes SOC 2 Type 2, ISO 27001, SCIM, audit logs, data residency and BYOK.
- Broad integrations with Teams, Zoom, Jira, Azure DevOps, Asana and Confluence.
- Reviewers on G2 and Capterra rate it highly for ease of use, with about 4.5 to 4.6 stars.
Cons
- It is not a project or task manager, so there are no Gantt charts, no time tracking and no task assignment.
- Reviewers complain that menus and functions move around often between releases.
- The Free plan caps editable murals at three.
- The Business plan is annual-only, and SSO is not available on cheaper tiers.
- Large boards with many collaborators can feel cluttered.
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 7/10 for Mural. The largest gap is in Analytics: 4/10 for Mural and 7/10 for SmartSuite.
Mural costs less for 10 users: free on its Free plan, against about $200/mo on its Team plan for SmartSuite, billed monthly.
Mural has a free plan; SmartSuite does not list one.
Mural is the better fit for enterprise: we rate it 9/10 for them, against 7/10 for SmartSuite.
Mural has Whiteboards, which SmartSuite lacks. SmartSuite has Gantt charts, Task management and Time tracking, which Mural lacks.
