Monzo Business vs Puzzle: Complete Comparison (2026)
An in-depth comparison of Monzo Business and Puzzle to help you choose the right tool for your business.
Last updated: November 2026
Monzo Business
6.5/10
Monzo Business is an app-based UK business bank account for sole traders and limited companies. It includes invoicing, Tax Pots, expense cards and accounting software bank feeds.
Puzzle
6.1/10
AI-native accounting software and optional bookkeeping services that automate categorization, reconciliation and month-end close for startups and small businesses.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 6.1/10 |
| Analytics | 4/10 | 7/10 |
| Compliance | 7/10 | 5/10 |
| Cost | 8/10 | 7/10 |
| Customization | 4/10 | 5/10 |
| Ease of Use | 9/10 | 8/10 |
| Integration | 6/10 | 7/10 |
| Scalability | 3/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Support | 6/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | £9/mo Pro | $30/mo Starter |
| Estimated cost for 10 users | £25/mo Team | $120/mo Complete |
| Features | ||
| Financial Reporting | ||
| General Ledger | ||
| Payroll | ||
| Accountant Access | ||
| Invoicing | ||
| Tax Compliance | ||
| Bank Reconciliation | Not listed | |
| Budgeting and Forecasting | Not listed | |
| Corporate Cards | Not listed | |
| Expense Management | Not listed | |
| Multi-currency | Not listed | |
| Multi-entity Consolidation | Not listed | |
| Online Payments | Not listed | |
Monzo Business vs Puzzle cost by team size
| Team size | Monzo Business | Puzzle |
|---|---|---|
| 1 user | £9/moPro | $30/moStarter |
| 5 users | £25/moTeam | $72/moCore |
| 10 users | £25/moTeam | $120/moComplete |
| 25 users | FreeLite | $120/moComplete |
| 50 users | FreeLite | $120/moComplete |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Monzo Business
- Has a free plan (Puzzle does not)
- Higher Compliance score (7/10 vs 5/10)
- Higher Security score (7/10 vs 5/10)
Why choose Puzzle
- Higher Analytics score (7/10 vs 4/10)
- Higher Scalability score (5/10 vs 3/10)
- Better fit for enterprise (3/10 vs 1/10)
- Better fit for startups (9/10 vs 7/10)
- Includes Financial Reporting, which Monzo Business lacks
Pros & Cons
Monzo Business
Pros
- The Lite plan is free and includes Making Tax Digital software
- Pro adds invoicing, Tax Pots and live feeds to Xero, QuickBooks, FreeAgent and Sage for £9 a month
- The Team plan adds expense cards, payment approvals and bulk payments for up to 15 users
- 24/7 in-app support on every plan
- Licensed UK bank with FSCS deposit protection
Cons
- Holds GBP only, and incoming foreign currency is converted at a 1% fee
- No general ledger or financial statements, so you still need separate accounting software
- Partnerships, LLPs, charities and non-UK businesses cannot open an account
- Cash deposits cost £1 each and are capped
- Reviews report frozen accounts and slow resolution, and there is no dedicated account manager
Puzzle
Pros
- Most transactions are categorized automatically: the vendor claims 85 to 90 percent on every plan.
- Reviewers praise the clean interface for non-accountant founders.
- Direct integrations with Stripe, Mercury, Brex, Ramp, Gusto and Rippling suit startup tool stacks.
- Entry pricing is low and flat, at $30 a month, and annual billing gives two months free.
- Optional bookkeeping, CFO and tax services are available from the same vendor.
Cons
- Users report AI miscategorizations that are hard to fix manually.
- Some reviewers say it feels immature, with missing basics and occasional lag.
- Reviewers report support lapses, such as a missed onboarding call.
- Revenue recognition and classes only come with Complete at $120 a month.
- Multi-currency support is not documented.
Not sold on either?
Frequently Asked Questions
Monzo Business scores higher on our Finance Software criteria: 6.5/10 against 6.1/10 for Puzzle. The largest gap is in Analytics: 4/10 for Monzo Business and 7/10 for Puzzle.
Monzo Business has a free plan; Puzzle does not list one.
Puzzle is the better fit for enterprise: we rate it 3/10 for them, against 1/10 for Monzo Business.
Puzzle has Financial Reporting, General Ledger and Payroll, which Monzo Business lacks.
