Jira vs Mural Comparison
Compare Jira vs Mural features, pricing, and more.
Last updated: November 2026
Jira
7.3/10
Atlassian's work and issue-tracking platform for planning, tracking, and shipping projects, with scrum and kanban boards built mainly for software and technical teams.
Mural
7/10
Mural is a visual collaboration whiteboard for teams that run workshops, brainstorms, agile planning and retrospectives, with facilitation tools and enterprise security controls.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.3/10 | 7/10 |
| Cost | 7/10 | 6/10 |
| Ease of Use | 4/10 | 8/10 |
| Analytics | 7/10 | 4/10 |
| Customization | 9/10 | 6/10 |
| Scalability | 9/10 | 8/10 |
| Support | 6/10 | 7/10 |
| Integration | 9/10 | 8/10 |
| Security | 8/10 | 9/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $8/user/mo Standard | $12/user/mo Team+ |
| Estimated cost for 10 users | Free Free | Free Free |
| Features | ||
| Task management | ||
| Time tracking | ||
| App integrations | ||
| Collaboration tools | ||
| Kanban boards | ||
| Client collaboration | Not listed | |
| Dashboards | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Reporting | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
| Whiteboards | Not listed | |
| Workflow automation | Not listed | |
Jira vs Mural cost by team size
Jira and Mural cost the same up to 10 users; Mural costs less from 25 users.
| Team size | Jira | Mural |
|---|---|---|
| 1 user | FreeFree | FreeFree |
| 5 users | FreeFree | FreeFree |
| 10 users | FreeFree | FreeFree |
| 25 users | $212/moStandard | FreeFree |
| 50 users | $424/moStandard | FreeFree |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Jira
- Higher Analytics score (7/10 vs 4/10)
- Higher Customization score (9/10 vs 6/10)
- Better fit for startups (8/10 vs 6/10)
- Includes Task management, which Mural lacks
- Includes Time tracking, which Mural lacks
Why choose Mural
- Higher Ease of Use score (8/10 vs 4/10)
- Higher Support score (7/10 vs 6/10)
- Better fit for remote teams (8/10 vs 6/10)
Pros & Cons
Jira
Pros
- The free plan supports up to 10 users and includes scrum and kanban boards.
- Reviewers highlight deep customization of workflows, boards, and fields.
- Sprint and agile management are strong, and Jira integrates with GitHub and Git tools.
- It links closely with Confluence and other Atlassian products, so tickets can be referenced across those apps.
- Time tracking is built into every plan, including Free.
Cons
- Reviewers report a steep learning curve and an interface that overwhelms non-technical users.
- Users report slow issue loading and laggy boards in large deployments.
- Paid Marketplace apps can add hidden costs for reporting, CRM, and helpdesk needs.
- The free plan is limited to 100 emails per day and community support only.
- Troubleshooting failed automation rules can be frustrating.
Mural
Pros
- Facilitation features and LUMA frameworks make it strong for running structured workshops.
- Free visitors can view or edit individual murals, so external participants do not need a paid seat.
- Enterprise security includes SOC 2 Type 2, ISO 27001, SCIM, audit logs, data residency and BYOK.
- Broad integrations with Teams, Zoom, Jira, Azure DevOps, Asana and Confluence.
- Reviewers on G2 and Capterra rate it highly for ease of use, with about 4.5 to 4.6 stars.
Cons
- It is not a project or task manager, so there are no Gantt charts, no time tracking and no task assignment.
- Reviewers complain that menus and functions move around often between releases.
- The Free plan caps editable murals at three.
- The Business plan is annual-only, and SSO is not available on cheaper tiers.
- Large boards with many collaborators can feel cluttered.
Not sold on either?
Frequently Asked Questions
Jira scores higher on our Project Management criteria: 7.3/10 against 7/10 for Mural. The largest gap is in Ease of Use: 4/10 for Jira and 8/10 for Mural.
Both are free for 10 users.
Yes, both Jira and Mural have a free plan.
Mural is the better fit for remote teams: we rate it 8/10 for them, against 6/10 for Jira.
Jira has Task management and Time tracking, which Mural lacks.
