HaloPSA vs Workzone: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Workzone to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Workzone
6.6/10
Cloud project management software for cross-functional teams such as marketing, operations, PMOs and IT. It combines intake, proofing approvals, workload planning and unlimited human-led onboarding.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.6/10 |
| Cost | 5/10 | 6/10 |
| Ease of Use | 5/10 | 7/10 |
| Analytics | 7/10 | 7/10 |
| Customization | 9/10 | 6/10 |
| Scalability | 8/10 | 7/10 |
| Support | 7/10 | 9/10 |
| Integration | 8/10 | 5/10 |
| Security | 9/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $8/user/mo Starter |
| Estimated cost for 10 users | Contact for pricing | $80/mo Starter |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Dashboards | ||
| Reporting | ||
| Scheduling | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Collaboration tools | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
HaloPSA vs Workzone cost by team size
| Team size | HaloPSA | Workzone |
|---|---|---|
| 1 user | Contact for pricing | $8/moStarter |
| 5 users | Contact for pricing | $40/moStarter |
| 10 users | Contact for pricing | $80/moStarter |
| 25 users | Contact for pricing | $200/moStarter |
| 50 users | Contact for pricing | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Customization score (9/10 vs 6/10)
- Higher Integration score (8/10 vs 5/10)
- Better fit for it teams (9/10 vs 6/10)
- Better fit for small business (7/10 vs 5/10)
Why choose Workzone
- Higher Ease of Use score (7/10 vs 5/10)
- Higher Support score (9/10 vs 7/10)
- Better fit for marketing teams (9/10 vs 2/10)
- Better fit for healthcare (6/10 vs 4/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Workzone
Pros
- Every plan includes unlimited human support and training, and reviewers often single out the support team.
- Built-in proofing lets reviewers mark up and sign off documents, images and video, which suits marketing approval cycles.
- Enterprise pricing charges only for core users, with free collaborators and unlimited free reviewers and guests.
- Reviewers praise the time tracking and resource reports, and one notes they can produce invoice-ready reports.
- Security credentials include SOC 2 Type II, HIPAA compliance and SSO, which suit healthcare and higher-education buyers.
Cons
- All plans are billed annually, and there is no monthly option or free plan.
- Integrations, APIs, custom fields and SSO are only in the custom-priced Enterprise tier.
- Reviewers report a learning curve, a form builder that is hard to use, and settings that are hard to find.
- There are no spreadsheet-style formulas or project financial calculations, and deleted tasks cannot be undone.
- Some users complain that sessions time out quickly and that templates occasionally misbehave.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 6.6/10 for Workzone. The largest gap is in Customization: 9/10 for HaloPSA and 6/10 for Workzone.
No, neither HaloPSA nor Workzone lists a free plan.
Workzone is the better fit for marketing teams: we rate it 9/10 for them, against 2/10 for HaloPSA.
