HaloPSA vs monday work management Comparison
Compare HaloPSA vs monday work management features, pricing, and more.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
monday work management
7.3/10
A visual, board-based work management platform for planning projects, tracking tasks, and automating workflows, for teams from small businesses to enterprises.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 7.3/10 |
| Analytics | 7/10 | 7/10 |
| Cost | 5/10 | 4/10 |
| Customization | 9/10 | 9/10 |
| Ease of Use | 5/10 | 8/10 |
| Integration | 8/10 | 8/10 |
| Scalability | 8/10 | 8/10 |
| Security | 9/10 | 8/10 |
| Support | 7/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | £66/user/mo Halo (single plan) | €9/user/mo Basic |
| Estimated cost for 10 users | Contact for pricing | €90/mo Basic |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Dashboards | ||
| Knowledge base | Not listed | |
| Reporting | ||
| Scheduling | ||
| Task management | ||
| Time tracking | ||
| Workflow Automation | ||
| Collaboration tools | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
Which One Should You Choose?
Why choose HaloPSA
- Higher Cost score (5/10 vs 4/10)
- Higher Security score (9/10 vs 8/10)
Why choose monday work management
- Has a free plan (HaloPSA does not)
- Higher Ease of Use score (8/10 vs 5/10)
- Better fit for marketing teams (9/10 vs 2/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
monday work management
Pros
- Color-coded boards and multiple views help non-technical teams adopt the tool quickly, according to several 2026 reviews.
- Customization is deep, with more than 30 column types, more than 15 views, and more than 200 templates.
- Pro includes 25,000 automation and integration actions per month, which covers most operational needs.
- Reviewers cite a marketplace of more than 850 integrations, and monday.com sells CRM, service, and dev products from the same vendor.
- Enterprise adds portfolio and resource management, a 99.9 percent uptime SLA, and 24/7 support.
Cons
- Third-party reviews report a three-seat minimum on paid plans and seats sold in blocks above that, so some teams pay for unused seats.
- Time tracking and private boards require Pro, and Standard allows only 250 automation actions per month.
- Metered AI credits make budgeting less predictable, according to reviewers.
- Reviewers say the mobile app lags behind the web version.
- Chat and docs are basic, so teams usually still need separate messaging and docs tools.
