Convin vs Langdock: Complete Comparison (2026)
An in-depth comparison of Convin and Langdock to help you choose the right tool for your business.
Last updated: November 2026
Convin
6.6/10
Convin is an AI conversation intelligence and contact center platform for sales, support and collections teams. It offers voice agents, real-time agent assist, automated QA and coaching.
Langdock
7.1/10
Langdock is a Berlin-based, EU-hosted AI workspace where company teams chat with many AI models, build custom agents, and automate workflows under central governance.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.6/10 | 7.1/10 |
| Analytics | 8/10 | 6/10 |
| Cost | 5/10 | 5/10 |
| Customization | 7/10 | 8/10 |
| Ease of Use | 7/10 | 7/10 |
| Integration | 6/10 | 7/10 |
| Output Quality | 7/10 | 8/10 |
| Scalability | 7/10 | 8/10 |
| Security | 7/10 | 9/10 |
| Support | 7/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | Contact for pricing | €23/user/mo Core |
| Estimated cost for 10 users | Free Quality Management Software | €232/mo Core |
| Features | ||
| AI Agents | ||
| Knowledge Base Search | ||
| Text Generation | ||
| Transcription | ||
| Workflow Automation | ||
| API Access | Not listed | |
| Chatbots | Not listed | |
| Data Analysis | Not listed | |
| Enterprise Controls | Not listed | |
| Private Deployment | Not listed | |
| Voice and Audio | Not listed | |
Convin vs Langdock cost by team size
| Team size | Convin | Langdock |
|---|---|---|
| 1 user | FreeQuality Management Software | €23/moCore |
| 5 users | FreeQuality Management Software | €116/moCore |
| 10 users | FreeQuality Management Software | €232/moCore |
| 25 users | FreeQuality Management Software | €580/moCore |
| 50 users | FreeQuality Management Software | €1,160/moCore |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Convin
- Has a free plan (Langdock does not)
- Higher Analytics score (8/10 vs 6/10)
Why choose Langdock
- Higher Security score (9/10 vs 7/10)
- Higher Customization score (8/10 vs 7/10)
- Better fit for enterprise (9/10 vs 7/10)
- Better fit for small business (5/10 vs 3/10)
Pros & Cons
Convin
Pros
- Covers the whole contact center workflow in one vendor: AI voice agents, live agent assist, automated QA, coaching and an LMS.
- Strong support for Indian and other languages, including Hindi and Hinglish, with about 70 languages listed by third parties.
- A free Quality Management Software tier lets teams try structured QA audits at no cost.
- The vendor claims SOC 2 Type II and HIPAA business associate support, which matters for regulated contact centers.
- Reviewers praise its configurable dashboards and responsive onboarding support.
Cons
- Paid suites have no public pricing, so every quote requires a demo.
- Users say getting full value takes a thorough understanding of the product, and some needed help from support.
- The public pages give little detail on SSO or a public API.
- Review volume outside G2 is small, and many listings are vendor-claimed profiles.
Langdock
Pros
- Access to 40+ models from several providers in one interface, so teams can switch models without buying separate ChatGPT and Claude licences.
- Strong EU compliance posture: ISO 27001 certification, a SOC 2 Type II audit, GDPR compliance and EU hosting on Azure.
- SSO, SCIM and SAML are included even on the entry Core plan.
- Non-technical staff can build no-code agents with their own knowledge bases and permissions.
- Deployment options range from multi-tenant SaaS to single-tenant, bring-your-own-cloud and on-premise Kubernetes.
Cons
- There is no permanent free tier, only a 7-day trial.
- Dedicated and on-premise deployments require 2,000 to 5,000+ seats.
- Reviewers say its workflows still leave many actions to humans, so automation of operational tasks is limited.
- Building advanced agents has a learning curve.
- Per-seat pricing with Max seat upgrades and workflow add-ons can get expensive for small teams.
Not sold on either?
Frequently Asked Questions
Langdock scores higher on our AI Software criteria: 7.1/10 against 6.6/10 for Convin. The largest gap is in Analytics: 8/10 for Convin and 6/10 for Langdock.
Convin has a free plan; Langdock does not list one.
Langdock is the better fit for enterprise: we rate it 9/10 for them, against 7/10 for Convin.
